Summary
Overview
Work History
Education
Skills
Certification
Professional Reference
Timeline
Generic

Chassidy Lowe

Jackson,MI

Summary

Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager

Rent-A-Center-Jackson, MI
04.2024 - Current


  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.
  • Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Created and updated regular inventory reports and records.

Troubleshooter

TAC Manufacturing Inc-Jackson, MI
08.2023 - 02.2024
  • Streamlined troubleshooting processes for increased productivity and reduced downtime.
  • Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.

Back Office Assistant/ Massage Therapist

Dr. Micheal Hanley-Redding, CA
12.2022 - 07.2023


  • Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
  • Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Monitored patient progress throughout treatments, reporting any concerns or improvements to the supervising chiropractor promptly.

Party Coordinator

Mary Salyers
04.2020 - 03.2023
  • Increased repeat business through strong relationships with clients and vendors.
  • Enhanced client satisfaction by executing memorable and well-organized events.
  • Developed customized proposals for each client, addressing their specific needs and preferences.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Front Counter Team Member

Panda Restaurant Group-Anderson, CA
01.2022 - 02.2023


  • Contributed to inventory management by monitoring stock levels at the front counter area and communicating needs to supervisors.
  • Adhered to food safety guidelines while handling food items, minimizing risk of contamination or illness for customers.
  • Assisted in maintaining a clean and organized workspace, contributing to overall restaurant cleanliness and safety.
  • Streamlined order processing for faster turnaround times, ensuring timely meal preparation and delivery.
  • Ensured accuracy of orders by double-checking items before handing them off to customers or delivery drivers.
  • Maintained knowledge of menu items and promotions to provide accurate information to customers and upsell when appropriate.
  • Supported kitchen staff with food preparation tasks as needed, facilitating smooth restaurant operations.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining accountability of the register.
  • Greeted customers with smile and provided helpful suggestions.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.

Jr Tech

Ted Pella, Inc-Redding, CA
07.2022 - 12.2022


  • Streamlined communication between team members, fostering a collaborative environment for project success.
  • Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
  • Completed required paperwork accurately, ensuring proper documentation of work activities and batch information for future reference or audits.

Independent Contractor

United States Postal Service-Cottonwood, CA
08.2021 - 07.2022
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
  • Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
  • Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
  • Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Cashier/Closer

Hayfork Discount-Hayfork, CA
04.2020 - 09.2021

.

  • Met customer needs through polite, friendly and attentive service.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
  • Coordinated with other department leads to ensure all tasks were completed in a timely manner before closing time arrived.

Front Desk Clerk/Housekeeper

Hampton by Hilton-Marshall, MI
06.2019 - 03.2020

.

  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Stayed knowledgeable about hotel services, local attractions, and events to provide accurate information to guests upon request.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Trainer/Associate/Training for ATL

Maci-Jackson, MI
08.2014 - 06.2019
  • Assemble air compressor: working with robots, and machines to assemble each part, clean your work area (5S): ensuring the work area is free of debris, so it doesn't interfere with the assembly of the compressor, trainer: training new associates on select jobs, work on and help build their performance, assistant team leader: performing quality tests before running the machines for the shift, fixing faults on machines, completing end of the shift reports and communicating with the next shift about any issues during our shift, and our productivity, ordering parts: making sure the correct amount of parts is there too complete the job.

Waitress

Dayton's-Des Moines, IA
03.2013 - 06.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Assembly Line Worker

TAC-Jackson, MI
02.2008 - 12.2012
  • Production line to assemble automotive shift levers, sanded Lexus steering wheels, cleaning (5S), inventory

Education

No Degree - General Studies

Hardin County High School
Savannah, TN

Certification - Massage

P.C.I. Academy
Des Moines, IA
07.2014

Skills

  • Goals and performance
  • Team building and development
  • Sales Reporting
  • Sales Goals

Certification

  • Driver's License
  • Non-CDL Class C

Professional Reference

Khalid Shakoor 517-748-8028

Rachelle Lusk 517-358-1911

Alara McCleary 269-245-2494

Jim Sylvester 517-748-3980

Timeline

Assistant Sales Manager

Rent-A-Center-Jackson, MI
04.2024 - Current

Troubleshooter

TAC Manufacturing Inc-Jackson, MI
08.2023 - 02.2024

Back Office Assistant/ Massage Therapist

Dr. Micheal Hanley-Redding, CA
12.2022 - 07.2023

Jr Tech

Ted Pella, Inc-Redding, CA
07.2022 - 12.2022

Front Counter Team Member

Panda Restaurant Group-Anderson, CA
01.2022 - 02.2023

Independent Contractor

United States Postal Service-Cottonwood, CA
08.2021 - 07.2022

Party Coordinator

Mary Salyers
04.2020 - 03.2023

Cashier/Closer

Hayfork Discount-Hayfork, CA
04.2020 - 09.2021

Front Desk Clerk/Housekeeper

Hampton by Hilton-Marshall, MI
06.2019 - 03.2020

Trainer/Associate/Training for ATL

Maci-Jackson, MI
08.2014 - 06.2019

Waitress

Dayton's-Des Moines, IA
03.2013 - 06.2014

Assembly Line Worker

TAC-Jackson, MI
02.2008 - 12.2012

No Degree - General Studies

Hardin County High School

Certification - Massage

P.C.I. Academy
Chassidy Lowe