Chassidy Traylor
Jackson,MS
Summary
Dedicated professional with a client-centered approach, focusing on individualized care planning and safety monitoring. Committed to fostering personal growth and enhancing service delivery in the direct care field.
Professional care provider equipped for direct care roles with strong emphasis on client well-being. Skilled in personal care, medication administration, and daily living support. Known for excellent team collaboration, flexibility in dynamic environments, and achieving meaningful outcomes. Reliable and compassionate, capable of adapting to diverse needs and ensuring supportive atmosphere.
Seasoned Direct Care Staff Member with 5 years of experience caring for up to 10 patients per shift. Coordinated with physicians, nurses and other staff to offer excellent medical, physical, and social support and create seamless experience for patients and families. Developed trusting relationships with patients and families to decrease anxiety and stress.
Attentive Job Coach passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills.
Overview
19
19
years of professional experience
Work History
Direct Care Staff Member
One Hope,LLC
Brandon, MS
07.2021 - Current
- Provided daily support to individuals with disabilities, promoting independence and personal growth.
- Assisted in implementing individualized care plans, ensuring client needs were met effectively.
- Monitored and documented client progress, maintaining accurate records for care assessments.
- Collaborated with team members to enhance service delivery and improve client outcomes.
- Remained alert to problems or health issues of clients and competently responded.
- Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
- Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
- Kept clients engaged in social networks and communities for personal health and growth.
Cashier
Jackson Public School District
Jackson, MS
08.2014 - 06.2021
- Processed student transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Provided exceptional customer support, resolving inquiries promptly to ensure satisfaction.
- Collaborated with food service team to streamline meal distribution processes during peak hours.
- Monitored compliance with health and safety regulations in food handling practices.
- Developed effective communication strategies to enhance interactions with students and staff.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
After-School Care Provider
Jackson Public School District
Jackson, MS
08.2020 - 03.2021
- Supervised student activities, ensuring safety and engagement in diverse programs.
- Developed age-appropriate lesson plans that fostered creativity and learning.
- Collaborated with teachers to integrate academic support into after-school programming.
- Mentored junior staff, promoting best practices in child supervision and interaction.
- Evaluated program effectiveness through feedback, driving continuous improvement initiatives.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Communicated effectively with parents about their child''s progress and concerns, fostering open dialogue between families and providers.
- Enhanced student safety by effectively supervising and monitoring after-school activities.
Xerox
Customer Service Represenative
Ridgeland, MS
02.2013 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Childcare Provider
Education Depot
Jackson,Ms
01.2012 - 06.2013
- Developed engaging lesson plans tailored to children's developmental stages.
- Facilitated daily activities that promote social, emotional, and cognitive growth.
- Supervised children during playtime and structured activities, ensuring safety and engagement.
- Collaborated with parents to discuss child progress and address concerns effectively.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
Cashier Team Lead
Holidays Fashion
Jackson, MS
01.2007 - 10.2011
- Supervised cashier team, ensuring adherence to operational standards and customer service protocols.
- Trained and mentored new cashiers, enhancing team efficiency and productivity.
- Implemented cash handling procedures, reducing discrepancies and improving accuracy in transactions.
- Coordinated scheduling for cashier staff, optimizing coverage during peak hours to enhance service levels.
- Resolved customer complaints promptly, maintaining high satisfaction ratings and fostering positive shopping experiences.
- Streamlined checkout processes through technology integration, improving transaction speed and reducing wait times.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA07-2011
Skills
- Client-centered approach
- Social skills
- Daily living activities
- Medication monitoring
- Compassionate care
- Professional boundaries
- Personal hygiene assistance
- Housekeeping
- Social skills development
- Family engagement
- Safety monitoring
- Community integration
- Individualized care planning
- Problem-solving
- Food shopping
Timeline
Direct Care Staff Member
One Hope,LLC
07.2021 - Current
After-School Care Provider
Jackson Public School District
08.2020 - 03.2021
Cashier
Jackson Public School District
08.2014 - 06.2021
Xerox
Customer Service Represenative
02.2013 - 03.2014
Childcare Provider
Education Depot
01.2012 - 06.2013
Cashier Team Lead
Holidays Fashion
01.2007 - 10.2011
High School Diploma -
Cornerstone Christian Correspondence School