Chassidy Waters
Taylorsville,NC
Summary
Dedicated administrative professional well-versed in communication and team building. Ready to bring 12+ years of relevant work experience to your team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Atrium Wake Forest Baptist Health
Statesville, NC
02.2021 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed clerical duties, such as word processing, data entry, and filing.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Administrative Coordinator
Kidney Care P.C.
Statesville, NC
10.2010 - 02.2021
- Prepared detailed EMR documents and reports in adherence administrative processes.
- Handled patient scheduling, check-in, check-out, scanning medical records, and processing.
- Responded to questions and managed communications with patients and clinical staff.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Education
Associate of Arts -
Mitchell Community College
Statesville, NC05.2022
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Analytical and Critical Thinking
- Organization and Time Management
Certification
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
- BLS certification
Timeline
Medical Assistant
Atrium Wake Forest Baptist Health
02.2021 - Current
Administrative Coordinator
Kidney Care P.C.
10.2010 - 02.2021
Associate of Arts -
Mitchell Community College