Jordan B Burel
Westerville ,Ohio
Summary
- Objective: To obtain a position the will exhibit exceptional leadership skills, deliver great customer service, and promote from within.
Overview
16
16
years of professional experience
Work History
Payroll Administrator
I Am Boundless
Columbus, Ohio
07.2023 - Current
- Verified employee hours worked against timesheets provided by supervisors.
- Provided information by answering employee questions about payroll-related matters.
- Assisted in preparation of monthly financial reports for management review.
Payroll Specialist
Meta
Columbus, OH
11.2021 - 06.2023
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Prepared manual checks and submitted direct deposit through online banking.
- Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Managed payroll and time and attendance systems.
- Responded to employee inquiries regarding payroll and timekeeping.
Payroll Analyst
Huntington National Bank
Powell, OH
07.2018 - 10.2021
- Advised customers on bank products, services and financial planning options.
- Modified, opened and closed customer accounts.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Promoted financial products with targeted direct mailings, in-branch selling, and outbound calls.
Customer service specialist
Jp Morgan Chase
Westerville , Ohio
09.2008 - 02.2018
- Accept incoming calls from customers who's account have been placed on hold by government and state entities.
- Provide Contact information to customers for resolution purposes.
- Escalate customer concerns to management.
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Administration Assistant
RWM
08.2016 - Current
- Processed financial documents, contracts, expense reports and invoices.
- Manage calendar & schedule
- Book engagements & logistics.
- Financial planning & advising
- Marketing
Education
Bachelor of Science - Finance
University of Phoenix
2020
Associate of Science - Social Work
Lorain County Community College
2011
Diploma -
Sandusky High School
2004
STNA -
Ehove career center
Skills
- Microsoft Office proficiency
- Proper phone etiquette
- Articulate and well-spoken
- Time management
- Works well under pressure
- Strong problem solver
- Multi-state payroll
- New employee processing
- Microsoft applications
- Federal and state tax regulations
- Training and development
- Record-keeping
Timeline
Payroll Administrator
I Am Boundless
07.2023 - Current
Payroll Specialist
Meta
11.2021 - 06.2023
Payroll Analyst
Huntington National Bank
07.2018 - 10.2021
Administration Assistant
RWM
08.2016 - Current
Customer service specialist
Jp Morgan Chase
09.2008 - 02.2018
Bachelor of Science - Finance
University of Phoenix
Associate of Science - Social Work
Lorain County Community College
Diploma -
Sandusky High School
STNA -
Ehove career center