Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan B Burel

Westerville ,Ohio

Summary

  • Objective:  To obtain a position the will exhibit exceptional leadership skills, deliver great customer service, and promote from within. 

Overview

16
16
years of professional experience

Work History

Payroll Administrator

I Am Boundless
Columbus, Ohio
07.2023 - Current
  • Verified employee hours worked against timesheets provided by supervisors.
  • Provided information by answering employee questions about payroll-related matters.
  • Assisted in preparation of monthly financial reports for management review.

Payroll Specialist

Meta
Columbus, OH
11.2021 - 06.2023
  • Onboarded new employees in time reporting and payroll systems.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Prepared manual checks and submitted direct deposit through online banking.
  • Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.

Payroll Analyst

Huntington National Bank
Powell, OH
07.2018 - 10.2021
  • Advised customers on bank products, services and financial planning options.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
  • Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Promoted financial products with targeted direct mailings, in-branch selling, and outbound calls.

Customer service specialist

Jp Morgan Chase
Westerville , Ohio
09.2008 - 02.2018
  • Accept incoming calls from customers who's account have been placed on hold by government and state entities.
  • Provide Contact information to customers for resolution purposes.
  • Escalate customer concerns to management.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.

Administration Assistant

RWM
08.2016 - Current
  • Processed financial documents, contracts, expense reports and invoices.
  • Manage calendar & schedule
  • Book engagements & logistics.
  • Financial planning & advising
  • Marketing

Education

Bachelor of Science - Finance

University of Phoenix
2020

Associate of Science - Social Work

Lorain County Community College
2011

Diploma -

Sandusky High School
2004

STNA -

Ehove career center

Skills

  • Microsoft Office proficiency
  • Proper phone etiquette
  • Articulate and well-spoken
  • Time management
  • Works well under pressure
  • Strong problem solver
  • Multi-state payroll
  • New employee processing
  • Microsoft applications
  • Federal and state tax regulations
  • Training and development
  • Record-keeping

Timeline

Payroll Administrator

I Am Boundless
07.2023 - Current

Payroll Specialist

Meta
11.2021 - 06.2023

Payroll Analyst

Huntington National Bank
07.2018 - 10.2021

Administration Assistant

RWM
08.2016 - Current

Customer service specialist

Jp Morgan Chase
09.2008 - 02.2018

Bachelor of Science - Finance

University of Phoenix

Associate of Science - Social Work

Lorain County Community College

Diploma -

Sandusky High School

STNA -

Ehove career center
Jordan B Burel