Chassity Solis
Odessa
Summary
Retail professional with extensive experience at Walmart, specializing in customer relationship management and sales analysis. Demonstrated ability to enhance client satisfaction through effective team training and innovative feedback strategies. Proficient in point-of-sale systems and visual merchandising, consistently delivering exceptional service and maintaining organized environments.
Overview
17
17
years of professional experience
Work History
Retail Sales Worker
Martin Boot Co.
Odessa
03.2022 - 08.2025
- Facilitated customer selection of footwear for diverse activities.
- Maintained organized merchandise displays to improve shopping experience.
- Processed sales transactions efficiently using point-of-sale systems.
- Addressed product inquiries and returns to ensure customer satisfaction.
- Upheld cleanliness and organization of checkout area during shifts.
Customer Service Manager
Walmart
Midland
12.2017 - 01.2021
- Managed daily customer service operations to enhance client satisfaction.
- Trained and mentored team members in effective service delivery practices.
- Developed and implemented customer feedback strategies for continuous improvement.
Sales Associate
Pilot Travel Centers
Van Horn
09.2015 - 07.2016
- Provided exceptional service to customers during product selection.
- Accurately processed transactions through point-of-sale systems.
- Maintained cleanliness and organization of sales floor and merchandise displays.
Sales Associate
Target
Midland
08.2008 - 05.2010
- Accurately processed transactions using point-of-sale systems in high-volume retail environment.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Maintained organized and clean checkout area to improve customer experience.
Education
High School Diploma -
Robert Lee High
Midland, TX08-2010
Skills
- Point-of-sale systems
- Visual merchandising
- Inventory management
- Sales analysis
- Product expertise
- Customer relationship management
Affiliations
- Spending time with my children
- Sport Events
- Being with Family
- Building
Languages
Spanish
Professional
Timeline
Retail Sales Worker
Martin Boot Co.
03.2022 - 08.2025
Customer Service Manager
Walmart
12.2017 - 01.2021
Sales Associate
Pilot Travel Centers
09.2015 - 07.2016
Sales Associate
Target
08.2008 - 05.2010
High School Diploma -
Robert Lee High
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