Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Charles Thomas

Philadelphia,PA

Summary

Human Resources Assistant proficient in federal onboarding and compliance. Recognized expert in optimizing high-volume hiring processes and resolving cross-functional challenges. Strong communicator adept at training staff, collaborating with colleagues, and partnering with leadership to resolve personnel challenges. Dedicated to maintaining compliance and delivering exceptional onboarding and customer service experiences.

Overview

8
8
years of professional experience

Work History

HR ASST (RECRUITMENT & PLACEMENT)

Department of Defense
Chambersburg, PA
02.2021 - Current
  • Recognized as a subject matter expert in onboarding and in-processing new hires into the civil service
  • Oversee up to 45+ concurrent onboarding actions with flawless accuracy, streamlining pre-employment workflows (e.g., fingerprinting, security checks) to decrease time-to-hire
  • Train new HR staff on systems (DCPDS, USAStaffing) and compliance, enhancing team efficiency
  • Lead orientation briefings for groups up to 16 new hires; clarifying federal benefits, processes, and policies
  • Automate HR reporting, improving data accuracy and accessibility for customers and leadership
  • Collaborate with offices and military installations nationwide to swiftly resolve time-critical issues (pay, benefits, clearances), preventing disruptions while maintaining transparent leadership updates

Marketing Intern & Lead Graphic Designer

All-Star Baseball Academy
West Chester, PA
01.2020 - 05.2020
  • Designed social media graphics and scheduled posts, boosting engagement
  • Analyzed email campaign metrics to refine outreach strategies

Server

Duffer's Pub
Glen Mills, PA
05.2019 - 03.2020
  • Delivered high-pressure customer service, fostering repeat client relationships

Pool Installation Crew Member

Flohr Pools Inc.
Chambersburg, PA
06.2017 - 09.2018
  • Led 3-person crews in extreme heat, ensuring on-time, customer-focused results

Education

Bachelor of Science - Marketing

West Chester University
West Chester, PA
05.2020

Skills

Technical Skills

  • HRIS Management (eg, EMPReS, DCPDS)
  • HR Compliance & Policy Interpretation
  • Records & Compliance Auditing
  • Employee In-processing & Orientation
  • Veterans & Military Programs

Interpersonal Skills

  • Training & Development
  • Conflict Resolution
  • Employee Relations & Advocacy
  • Crisis Management
  • Talent Acquisition

Leadership Experience

Kappa Delta Rho Fraternity

West Chester University | 2018-2020

Assistant Fundraising Chair: Organized events and designed promotional materials
Community Service Chair: Coordinated volunteer initiatives (soup kitchen, animal shelter).

Timeline

HR ASST (RECRUITMENT & PLACEMENT)

Department of Defense
02.2021 - Current

Marketing Intern & Lead Graphic Designer

All-Star Baseball Academy
01.2020 - 05.2020

Server

Duffer's Pub
05.2019 - 03.2020

Pool Installation Crew Member

Flohr Pools Inc.
06.2017 - 09.2018

Bachelor of Science - Marketing

West Chester University