Chastity Brandon
Newbern,TN
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
31
31
years of professional experience
Work History
Owner
Brandon's Painting
06.2008 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Accomplished multiple tasks within established timeframes.
Advocate and Client Assistance
Darden Mangement
02.2020 - 01.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Prepared concise and comprehensive memoranda summarizing key research for clients.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Assisted attorneys with reviewing and organizing witness reports.
- Conducted interviews with clients and witnesses to establish and verify key case information.
- Conducted background investigations on defendant.
- Interviewed clients to obtain information relevant to cases.
- Supported administration and research processes for civil litigation cases.
Office Administrative Assistant
C-Line Trucking
05.1994 - 02.1995
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
No Degree - Social Sciences
Dyersburg State Community College
Dyersburg, TN01-1999
GED -
Dyersburg State Community College
Dyersburg, TN10-1997
Skills
- Bidding processes
- Strategic project planning
- Verbal and written communication
- Project estimating
- Negotiation
- Customer Relations
- Client Service
- Consulting
- Relationship Building
Timeline
Advocate and Client Assistance
Darden Mangement
02.2020 - 01.2023
Owner
Brandon's Painting
06.2008 - Current
Office Administrative Assistant
C-Line Trucking
05.1994 - 02.1995
No Degree - Social Sciences
Dyersburg State Community College
GED -
Dyersburg State Community College
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