CHASTITY JACKSON
Summary
Detail-oriented healthcare professional possessing extensive experience with patient care in medical settings as well as excellent communication, leadership, time management, interpersonal and creative thinking skills. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Frequently praised as hardworking by peers, ready to make an immediate contribution to your organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant- Float Staff
Wellstar Spalding Regional
02.2023 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs-temperature, blood sugar levels, blood pressure, weight, etc- documenting observations, administering treatments, and evaluating patient needs.
- Cared for patients with diagnoses such as respiratory failure, cardiac issues, diabetes, acute stroke, Parkinson's disease, behavioral health issues, etc.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to both low and high acuity patients in hospital facility.
- Supported needs of 10 to 12+ patients in a hospital facility.
- Maintained flexibility and specialized care for patients admitted to med/surg unit, emergency department, critical care unit and step-down critical care unit.
Special Teams Quality Documentation Specialist
Nuance Communications & Microsoft
07.2021 - Current
- Participates in internal assessments and audits as required.
- Supports healthcare providers and their patients by using emerging technology platform to copy confidential medical documentation summaries of patient encounters and paste them into EMR.
- Achieve proficiency in navigating multiple EHRs and enter clinical reports and data directly into customer
- EHRs, adhering to specific clinic guidelines and work flow
- Maintain a high-quality standard and adhere to account-specific documentation.
- Ensure quality documentation specialist are trained appropriately and provide useful feedback to help with their assigned providers
- Collaborate with managers on feedback from providers and successfully resolve issues
- Manage completion of tasks within specified contractual turnaround time.
Emergency Department Medical Scribe
Medical Scribe Piedmont Fayette
03.2016 - 06.2023
- Accompanied medical provider during patient interviews and physical examinations to update patient charts with new findings in real-time
- Exhibited excellence in medical terminology and billing and coding knowledge in documentation.
- Identified mistakes or inconsistencies in documentation to correct information and reduce errors.
- Informed doctor of urgent patient needs per nursing progress notes.
- Performed data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians
- Transcribed dictation for variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation and discharge summaries
- Utilized electronic health records and medical records for patient data entry.
Medical Transcriptionist
Children's Healthcare Of Atlanta Urgent Care
01.2017 - 02.2018
- Documented HPI, ROS, MDM, differential diagnoses, procedure notes, physical exams, physician consults, and progress notes for ER physician at the bedside as interview parents and patients
- Informed the physician when patient labs and imaging have resulted
- Documented real-time clinical events for critically ill patients
- Able to locate old medical records, previous imaging/lab results, and current medications for pediatric patients
- Adhered to transcription quality assurance standards.
- Dictated reports in printed and electronic form for physician's review, signature and corrections and for inclusion in patients' medical records
Medical Transcriptionist
Children's Healthcare Of Atlanta At Egleston Hospital
01.2017 - 10.2017
- Documented HPI, ROS, MDM, differential diagnoses, procedure notes, physical exams, physician consults, and progress notes for ER physician at the bedside as interview parents and patients
- Informed physician when patient labs and imaging have resulted.
- Documented real-time clinical events for critically ill patients.
- Able to locate old medical records, previous imaging/lab results, and current medications for pediatric patients
- Adhered to transcription quality assurance standards.
- Dictated reports in printed and electronic form for physician's review, signature and corrections and for inclusion in patients' medical records
- Prioritized and handled stat dictation and diagnostic studies from several physicians.
- Maintained 100% accuracy rate for spelling and content
Education
Associate of Science - Respiratory Therapy
Southern Crescent Technical College
Griffin, GA05.2024
Towards Bachelors Of Science - Biology, Psychology
University of West Georgia
Carrollton, GASkills
- Experience working in various healthcare settings/specialties and customer service Medical Knowledge
- Medical Charting Electronic Medical Records Customer Service Customer Support
- Customer Relations Quality Management Systems Investigation Documentation
- Wound Care
- Catheter Change and Preparation
- Admitting Support
- Patient Assessments
- Inpatient Care
- Recording Vital Signs
- Respiratory Equipment Training
- Complex Problem-Solving
- Medical Terminology Knowledge
Certification
- Medical Terminology - Emergency Medicine Medical Transcriptionist
- CNA - Certified Nurse Assistant
- Basic Life Support (CPR and AED)- American Heart Association
Additional Information
References available upon request.
Timeline
Certified Nursing Assistant- Float Staff
Wellstar Spalding Regional
02.2023 - Current
Special Teams Quality Documentation Specialist
Nuance Communications & Microsoft
07.2021 - Current
Medical Transcriptionist
Children's Healthcare Of Atlanta Urgent Care
01.2017 - 02.2018
Medical Transcriptionist
Children's Healthcare Of Atlanta At Egleston Hospital
01.2017 - 10.2017
Emergency Department Medical Scribe
Medical Scribe Piedmont Fayette
03.2016 - 06.2023
Associate of Science - Respiratory Therapy
Southern Crescent Technical College
Towards Bachelors Of Science - Biology, Psychology
University of West Georgia
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