Chastity Leak, LMSW
Colchester,CT
Summary
Licensed Master Social Worker (LMSW) and Behavioral Health Care Coordination Specialist with a proven track record in enhancing outpatient mental health practices through innovative remote engagement systems, effective discharge planning, and comprehensive case management support. Expertise in telehealth environments, EHR documentation, and client communication workflows fosters seamless provider collaboration and operational efficiency. Committed to delivering structured, non-clinical support that significantly boosts client retention and follow-up compliance. Adept at collaborating with diverse teams and U.S.-based providers across various time zones to ensure continuity of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CHILD CRISIS OUTPATIENT THERAPIST
COMMUNITY HEALTH RESOURCES
Manchester, CT
01.2025 - 01.2026
- Conducted mobile crisis assessments and interventions for 20+ youths/families, increasing access to care by 40% through rapid response protocols.
- Collaborated with families and community providers to develop individualized treatment plans, improving client engagement by 35%.
- Utilized CBT techniques to de-escalate crises and build long-term coping strategies.
AUTISM CARE COORDINATOR
ELEVANCE HEALTH
Rocky Hill, CT
05.2023 - 01.2025
- Coordinated ABA services for 60+ Medicaid-enrolled children, reducing wait times by 50% and improving care accessibility.
- Minimized crisis occurrences by 30% through comprehensive care plan development and family education.
- Partnered with providers to align care with Medicaid guidelines and ensure compliance.
INTENSIVE TRANSITION CARE COORDINATOR
COMMUNITY HEALTH RESOURCES
Manchester, CT
04.2022 - 04.2023
- Implemented the Wraparound Model for 50+ families, increasing family autonomy by 25% through tailored behavioral health plans.
- Facilitated compliance with service plans, expanding access to behavioral health services by 20%.
- Coordinated multidisciplinary teams to address complex needs (e.g., housing, education).
SOCIAL WORKER
DEPARTMENT OF CHILDREN AND FAMILIES
Springfield, MA
09.2020 - 05.2021
- Conducted 150+ home visits and safety assessments, guiding service planning for at-risk families.
- Advocated for clients to secure essential resources (food, housing, medical care) while maintaining compliance with state protocols.
CASE MANAGER
CONNECTICUT COMMUNITY CARE
Bristol, CT
05.2019 - 09.2020
- Managed 80+ senior patients' care plans, ensuring adherence to physician directives and improving medication compliance by 30%.
- Coordinated support services (transportation, home health) and facilitated communication among providers and families.
Education
Master of Science - Social Work
Fordham University
New York, NY01-2020
Bachelor of Science - Healthcare Administration
Charter Oak State College
Hartford, CT01-2016
Associate of Science - Healthcare Administration
Colorado Technical University
Colorado01-2013
Skills
- Crisis management
- CBT techniques application
- Family systems collaboration
- Healthcare advocacy
- Comprehensive care design
- Patient record management
- Multidisciplinary Collaboration
- Resource Allocation
- Compliance Management
- EHR Systems
Accomplishments
- Reduced crisis occurrences by 30% through proactive care planning and family education.
- Improved care accessibility by 50% for Medicaid-enrolled children via streamlined ABA service coordination.
Certification
Licensed Master Social Worker, CT License #10221, 06/30/26
Languages
English
Native or Bilingual
Timeline
CHILD CRISIS OUTPATIENT THERAPIST
COMMUNITY HEALTH RESOURCES
01.2025 - 01.2026
AUTISM CARE COORDINATOR
ELEVANCE HEALTH
05.2023 - 01.2025
INTENSIVE TRANSITION CARE COORDINATOR
COMMUNITY HEALTH RESOURCES
04.2022 - 04.2023
SOCIAL WORKER
DEPARTMENT OF CHILDREN AND FAMILIES
09.2020 - 05.2021
CASE MANAGER
CONNECTICUT COMMUNITY CARE
05.2019 - 09.2020
Bachelor of Science - Healthcare Administration
Charter Oak State College
Associate of Science - Healthcare Administration
Colorado Technical University
Master of Science - Social Work
Fordham University
Personal Information
Available: Open to Remote - U.S. Hours Available