Chastity Rosario
Bronx,NY
Summary
Dynamic professional with a strong work ethic and proven adaptability, having excelled as an Infant and Toddler Teacher at The Nest Schools. Demonstrated exceptional customer service and problem-solving skills while enhancing supply chain efficiency at Brooklyn Brands. Committed to fostering positive relationships and achieving organizational goals through effective teamwork and communication.
Overview
9
9
years of professional experience
Work History
Infant and Toddler Teacher
The Nest Schools
09.2023 - 03.2025
- Maintained a safe and nurturing environment by adhering to state regulations and implementing consistent routines for care.
- Supported individualized learning needs by adapting teaching methods to suit various learning styles and abilities.
- Established a warm rapport with students that fostered emotional security and a sense of belonging.
Sales Operations and Logistics Coordinator
Brooklyn Brands
06.2021 - 04.2022
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Improved order accuracy through meticulous data entry and verification processes.
Administrative Assistant
Overseas Auto Body
03.2018 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Call Center Representative
Universal Orlando Resorts
04.2016 - 12.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Education
Associate of Arts -
Bronx Community College
Bronx, NY06-2021
High School Diploma -
Olympia High School
Orlando05-2016
Skills
- Customer service
- Time management
- Teamwork and cooperation
- Adaptability and flexibility
- Active listener
- Problem-solving
- Strong work ethic
- First aid and CPR
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Infant and Toddler Teacher
The Nest Schools
09.2023 - 03.2025
Sales Operations and Logistics Coordinator
Brooklyn Brands
06.2021 - 04.2022
Administrative Assistant
Overseas Auto Body
03.2018 - 09.2019
Call Center Representative
Universal Orlando Resorts
04.2016 - 12.2017
Associate of Arts -
Bronx Community College
High School Diploma -
Olympia High School
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