Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chatara Wilkes

Mishawaka,Indiana

Summary

Dynamic and results-driven professional with experience at Clayes Candy and Notre Dame. Proven ability in packaging and labeling, alongside exceptional customer service skills. Successfully reduced order processing times and enhanced customer loyalty through effective conflict resolution. Self-motivated and disciplined, committed to maintaining organized and efficient workspaces.

Overview

6
6
years of professional experience

Work History

Warehouse Worker

Clayes Candy
11.2020 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Customer Service Representative

Notre Dame
08.2016 - 11.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma

Penn High School
Mishawaka, IN
06-2016

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing

Timeline

Warehouse Worker

Clayes Candy
11.2020 - 12.2022

Customer Service Representative

Notre Dame
08.2016 - 11.2020

High School Diploma

Penn High School

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