Versatile Retail Merchandiser with a unique background in behavioral science and cosmetology. Expert at combining aesthetic precision with consumer behavior data to create high-performing visual displays and personalized shopping experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Atrium Healthcare
Charlotte, NC
03.2026 - Current
Collected and verified patient information to streamline registration processes.
Utilized scheduling software to manage appointments efficiently and reduce wait times.
Processed insurance information accurately to facilitate smooth billing operations.
Personal Shopper
Harris Teether
Charlotte, NC
07.2024 - Current
Provided proactive, personalized customer service by addressing requests, notes, band preferences ton ensure a high level of client satisfaction.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery personnel by being consistently professional and friendly.
Cosmetology Student
Paul Mitchell The School
Charlotte, NC
12.2024 - 11.2026
Managed a personalized client schedule, and utilized a sophisticated booking system to maintain a highly efficient appointment flow, and minimize wait times.
Performed detailed consultations to identify specific needs, document medical-related sensitivities (allergies, skin conditions), and record service history for future reference.
Performed hair cutting and styling services for customers, including shampooing, blow-drying, coloring, highlighting and perming.
Behavior Technician
ABC Kids
Charlotte, NC
07.2024 - 12.2024
Assisted in implementing behavior interventions plans for children with autism.
Conducted one-on-one sessions to promote social skills and communication development.
Collaborated with supervisors to access client progress and adjust strategies.
Maintained detailed records of sessions including progress notes, daily logs, and incident reports.