Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chatika Ross

Charlotte,NC

Summary

Versatile Retail Merchandiser with a unique background in behavioral science and cosmetology. Expert at combining aesthetic precision with consumer behavior data to create high-performing visual displays and personalized shopping experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Atrium Healthcare
Charlotte, NC
03.2026 - Current
  • Collected and verified patient information to streamline registration processes.
  • Utilized scheduling software to manage appointments efficiently and reduce wait times.
  • Processed insurance information accurately to facilitate smooth billing operations.

Personal Shopper

Harris Teether
Charlotte, NC
07.2024 - Current
  • Provided proactive, personalized customer service by addressing requests, notes, band preferences ton ensure a high level of client satisfaction.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery personnel by being consistently professional and friendly.

Cosmetology Student

Paul Mitchell The School
Charlotte, NC
12.2024 - 11.2026
  • Managed a personalized client schedule, and utilized a sophisticated booking system to maintain a highly efficient appointment flow, and minimize wait times.
  • Performed detailed consultations to identify specific needs, document medical-related sensitivities (allergies, skin conditions), and record service history for future reference.
  • Performed hair cutting and styling services for customers, including shampooing, blow-drying, coloring, highlighting and perming.

Behavior Technician

ABC Kids
Charlotte, NC
07.2024 - 12.2024
  • Assisted in implementing behavior interventions plans for children with autism.
  • Conducted one-on-one sessions to promote social skills and communication development.
  • Collaborated with supervisors to access client progress and adjust strategies.
  • Maintained detailed records of sessions including progress notes, daily logs, and incident reports.

Education

Graduate Certificate - Cosmetology

Paul Mitchell The School
Charlotte, NC
11 2025

Diploma - Dental Assisting

NC Dental U
Charlotte, NC
4 2024

High School Diploma -

Garinger High School
Charlotte, NC
6 2018

Skills

  • Client consultations
  • Customer service
  • Appointment Scheduling
  • Behavior Intervention
  • Record Keeping
  • Technical Styling
  • Insurance verification
  • Patient registration
  • HIPAA compliance

Certification

  • BACB - Behavior Analyst Certification Board
  • Dental Assistant 1
  • CPR for Healthcare Professionals

Timeline

Patient Access Representative

Atrium Healthcare
03.2026 - Current

Cosmetology Student

Paul Mitchell The School
12.2024 - 11.2026

Personal Shopper

Harris Teether
07.2024 - Current

Behavior Technician

ABC Kids
07.2024 - 12.2024

Diploma - Dental Assisting

NC Dental U

High School Diploma -

Garinger High School

Graduate Certificate - Cosmetology

Paul Mitchell The School