Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Chatira Rubio

Burleson,TX

Summary

Seasoned Lead Mental Health Technician with comprehensive background in mental healthcare management. Strong experience in managing patient care, implementing treatment plans and coordinating with healthcare professionals. Proficient in crisis intervention, therapy support and team leadership. Have made noteworthy contributions in improving patient service quality and enhancing team performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Mental Health Technician

Shannon Medical Center
San Angelo, TX
10.2024 - 04.2025
  • Developed education materials related to mental health issues for use in group settings or individual counseling sessions.
  • Provided support to clinical staff in the implementation of therapeutic interventions.
  • Supervised mental health technicians, providing guidance, training and feedback.
  • Assisted in developing individualized treatment plans for patients.
  • Developed therapeutic relationships with clients through active listening and empathy.
  • Encouraged positive behavior changes through reinforcement techniques such as reward systems.
  • Maintained a safe environment by enforcing policies, procedures, and safety regulations.
  • Participated in interdisciplinary team meetings to discuss patient care plans and progress updates.
  • Assisted with the development of individualized treatment plans for patients.

Mental Health Technician

River Crest Hospital
San Angelo, TX
08.2022 - 10.2024
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
  • Facilitated group therapy sessions under supervision of a mental health professional.
  • Established trusting relationships with clients by demonstrating empathy and understanding towards them.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
  • Assisted in the development of individualized treatment plans for patients.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.

ER Registration

Shannon Medical Center
03.2022 - 05.2022
  • Performs clerical and general office work.
  • Register and pre-register patients.
  • Assists patients and guarantors with insurance.
  • Assists in account questions, collections, and payments.
  • Maintain great customer service while helping patients with their needs.

Cashier Assistant

Burlington
02.2021 - 02.2022
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.

Waitress/Restaurant Hostess

El Fenix
03.2020 - 08.2020
  • Greeted guests and sat customers at tables or in waiting areas.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Educated guests on daily specials and appetizers, entrees, desserts, and other menu items.
  • Completed closing duties such as emptying trash, and polishing silverware.

Sales Associate

Bealls
08.2019 - 08.2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

Bachelor of Science - Biology

Angelo State University
San Angelo, TX
05-2024

High School Diploma -

Burleson High School
Burleson, TX
06-2020

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX

Skills

  • Therapeutic interventions
  • Crisis intervention
  • Patient assessments
  • Treatment planning
  • Behavior modification
  • Team collaboration
  • Patient documentation
  • Group facilitation
  • Safety regulations
  • Conflict resolution
  • Empathetic communication
  • Employee training
  • Psychiatric care
  • Therapeutic communication
  • Excellent customer service skills
  • Problem-solving
  • De-escalation techniques
  • Progress monitoring
  • Trauma-informed care
  • Charting and clinical documentation

Accomplishments

  • Received a Clover Award Nomination in April 2025

Certification

  • Completion of level III SAFE training
  • BLS certification
  • Verbal Deescalation training

References

References available upon request.

Timeline

Lead Mental Health Technician

Shannon Medical Center
10.2024 - 04.2025

Mental Health Technician

River Crest Hospital
08.2022 - 10.2024

ER Registration

Shannon Medical Center
03.2022 - 05.2022

Cashier Assistant

Burlington
02.2021 - 02.2022

Waitress/Restaurant Hostess

El Fenix
03.2020 - 08.2020

Sales Associate

Bealls
08.2019 - 08.2020

Bachelor of Science - Biology

Angelo State University

High School Diploma -

Burleson High School

Bachelor of Science - Nursing

The University of Texas At Arlington

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