Chau Anh N Tellez
San Angelo,TX
Summary
Highly motivated professional with experience in hospitality and retail. Skilled in problem-solving and time management, contributing to sales goals and enhancing customer satisfaction. Eager to leverage expertise in a dynamic team environment.
Energetic service-oriented individual with a proven track record in enhancing customer experiences. Strong communication and collaboration skills drive success in high-pressure situations, ensuring smooth operations and satisfied customers.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, ASU
07.2025 - 12.2025
- Provided exceptional customer service to enhance guest experience.
- Collaborated with team members to meet daily sales goals and objectives.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Retail Sales Associate Cashier
Chartwells Schools Dining Services
09.2024 - 05.2025
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Supported promotional activities by setting up displays and informing customers about specials.
Catering Staff Member
Chartwells Schools Dining Services
03.2025 - 09.2025
- Delivered exceptional customer service during meal service events.
- Engaged with students and staff to enhance overall dining experience.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
Hospitality Manager
Family Business
01.2024 - 05.2024
- Increased customer service ratings significantly through personable service.
- Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
- Reduced costs through effective budget management while maintaining exceptional service levels.
- Boosted hotel quality and service scores by motivating and supporting guest services and housekeeping employees.
Video Creator
Tiktok
08.2023 - 11.2023
- Analyzed audience engagement metrics to refine content strategies and improve performance
- Managed multiple projects simultaneously, meeting deadlines while maintaining high-quality standards
- Leveraged social media trends to drive innovative content that resonates with target audiences
Education
BBA - Marketing
Angelo State University
San Angelo, TX05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Exceptional customer service
- Adaptive and creative
- POS systems
- Teamwork and collaboration
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Barista
Starbucks, ASU
07.2025 - 12.2025
Catering Staff Member
Chartwells Schools Dining Services
03.2025 - 09.2025
Retail Sales Associate Cashier
Chartwells Schools Dining Services
09.2024 - 05.2025
Hospitality Manager
Family Business
01.2024 - 05.2024
Video Creator
Tiktok
08.2023 - 11.2023
BBA - Marketing
Angelo State University