Chaundra Johnson

• Ensured compliance with relevant regulations pertaining to the handling and disposal of hazardous materials within the sorting facility.
• Developed training programs for new employees, resulting in faster onboarding and higher employee retention rates.
• Established safety protocols for the sorting facility, reducing workplace a
• Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
• Enhanced employee morale through recognition programs and incentive structures that rewarded top performers.
• Developed and maintained knowledgeable and productive team of employees.

• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
• Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
• Increased team productivity by streamlining processes and implementing more efficient systems.

• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reported issues to higher management with great detail.

Mentored new hires in the role of package handler

• Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
• Collaborated with management to address specific skill gaps and tailor training programs accordingly.
• Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
• Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
• Provided ongoing support and guidance to fellow trainers as needed.
• Enhanced team efficiency by developing and implementing comprehensive training programs for package handlers.

• Followed safety regulations to maintain safe work environment.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.