Chauntel Williams

• Reduced security risks through regular patrol rounds and swift response to incidents.
• Managed access control systems effectively, granting or denying entry based on appropriate authorization levels.
• Supported management in developing robust security protocols, contributing to a comprehensive standard operating procedure manual.
• Performed random inspections of secured areas, ensuring compliance with established policies and procedures.

• Demonstrated excellent conflict resolution skills when dealing with disputes or confrontations among staff members or visitors.
• Ensured proper functioning of all security equipment by performing routine maintenance checks regularly.
• Provided exceptional customer service to employees and guests, addressing concerns promptly and professionally.
• Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.
• Contributed to a safer workplace by identifying potential hazards and reporting them for timely resolution.

Responsible for payroll, schedules personnel to minimize overtime.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

• Reduced security risks through regular patrol rounds and swift response to incidents.
• Ensured the safety of personnel by assisting in emergency evacuations and coordinating with first responders.
• Managed access control systems effectively, granting or denying entry based on appropriate authorization levels.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Monitor CCTV Cameras.

Dispatcher Security Officers to incidents, customer complaints, personnel matter, and other service-related issue.