Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chavelle Moreno

Frisco,Texas

Summary

Professional expertise in product development, retail operations, and project management. Skilled at leading cross-functional teams, managing vendor relationships, and delivering results under tight timelines. Recognized for improving processes, resolving operational challenges, and driving both customer satisfaction and business growth. Fluent in English and Spanish.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Retail Associate

Retail Reflex
Austin, TX
04.2024 - Current
  • Supported multiple national and local retail brands through on-demand assignments, enhancing operational flexibility.
  • Maintain sales floor organization, restock merchandise, and support inventory accuracy. * Adapt quickly to different store environments, procedures, and team expectations. * Collaborate with store teams to ensure efficient daily operations and a well-presented sales floor. * Consistently demonstrate professionalism, reliability, and attention to detail across client assignments.
  • Organized sales floor, restocked merchandise, and ensured inventory accuracy to facilitate optimal customer experience.
  • Adapt quickly to different store environments, procedures, and team expectations.
  • Collaborate with store teams to ensure efficient daily operations and a well-presented sales floor.
  • Consistently demonstrate professionalism, reliability, and attention to detail across client assignments.

Associate Product Manager (Contract)

Michaels
Irving, TX
08.2024 - 05.2025
  • Coordinated with overseas vendors to resolve order discrepancies, ensuring timely launch of 100 products per season.
  • Streamlined PLM workflows to reduce approval delays and enhance team communication.
  • Supported sample reviews and feedback loops, helping maintain high product quality standards.
  • Analyzed Joann's top-selling yarns, leveraging competitor IP insights to guide Michael's Joann IP purchase and supplier development during product transition.

Assistant Store Manager Product (Contract)

Eclipse
Dallas, TX
06.2024 - 07.2024
  • Assisted managing daily operations, employee scheduling, and leading setup/breakdown for three Dallas pop-up events with a team of 7, generating $300K+ in sales, 20% above last year.
  • Resolved customer concerns, enhancing customer satisfaction scores and minimizing repeat issues.
  • Led brand ambassador events and created content, boosting local store awareness and growing client base.
  • Produced sales reports for leadership, shaping inventory planning and guiding promotional strategies.

Licensed Insurance Agent

Circle M Insurance Services, LLC
Comanche, TX
08.2019 - 12.2023
  • Achieved sales targets by delivering tailored auto, home, and commercial insurance solutions aligned with client needs.
  • Guided clients through underwriting process, securing approvals and reducing application errors.
  • Cultivated long-term client relationships, resulting in increased repeat business and referrals.

Atelier Stylist

Banana Republic
Dallas, TX
01.2023 - 09.2023
  • Delivered personalized styling experiences, enhancing client loyalty and encouraging repeat purchases.
  • Maintained visual merchandising standards, boosting store performance.
  • Supported inventory accuracy and coordinated event participation to strengthen brand presence.

Education

Bachelor of Science - Exercise Science

Angelo State University
San Angelo, TX
12-2017

Skills

    Tools and Software:

  • Inventory Management
  • Data capture management
  • Point of Sale
  • Retail Software
  • Microsoft Office (Excel, PowerPoint, Outlook)
  • Opal Order Management System
  • HawkSoft
  • PLM Data Management
  • Capture Data Management

    • Industry Knowledge:

  • Product Development
  • Retail Operations
  • Customer Service
  • Project Management
  • People Development
  • Team Collaboration

Certification

  • Property & Casualty Insurance License, Texas
  • Expires: January 2028

Timeline

Associate Product Manager (Contract)

Michaels
08.2024 - 05.2025

Assistant Store Manager Product (Contract)

Eclipse
06.2024 - 07.2024

Retail Associate

Retail Reflex
04.2024 - Current

Atelier Stylist

Banana Republic
01.2023 - 09.2023

Licensed Insurance Agent

Circle M Insurance Services, LLC
08.2019 - 12.2023

Bachelor of Science - Exercise Science

Angelo State University