Chaya Green
Hallandale,FL
Summary
Results-driven professional with a diverse background in customer service, executive assistance, party planning, and business startup support. Skilled in building strong relationships through empathy and clear communication. Proven ability to take initiative, work efficiently, and demonstrate leadership in managing various tasks and projects. Committed to delivering high-quality service and supporting team success, with a strong dedication to achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Client Relations Manager
Greenman Moving
07.2024 - Current
- Implemented improvements to the customer onboarding process, ensuring seamless integration for new clients.
- Assisted in the development of marketing materials targeted at potential clients, showcasing the company''s strengths and value proposition.
- Streamlined internal processes to improve efficiency, resulting in faster response times to client inquiries.
- Managed multiple simultaneous projects while maintaining focus on achieving desired outcomes for each individual client relationship.
- Assisted customers with opening accounts and signing up for new services.
- Contributed to business growth by successfully completing projects that drove key strategic initiatives.
Part Time - Program Coordinator
Yad L'Achim
11.2023 - Current
- Designed program implementation and maintenance plan.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Collaborated with cross-functional teams to ensure cohesive event messaging and branding alignment.
- Developed creative themes for events and created related activities to engage attendees.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
Executive Assistant - Customer Service
Yad L'Achim
08.2022 - 11.2023
- Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability
- Managed executive email accounts by responding to messages and initiating email conversations with colleagues
- Provided administrative support services such as preparing reports, transcribing meeting minutes, conducting research
- Managed office staff by recruiting, preparing orientations and training employees
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Provided exceptional customer service to ensure customer satisfaction, and made the necessary changes to their accounts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Preschool Assistant Teacher
Chabad of the Shore
09.2021 - 07.2022
- Developed strong relationships with children and their families while providing a safe, nurturing environment
- Encouraged children to express themselves through creative activities
- Collaborated with lead teachers to plan and execute daily activities
Youth Program Coordinator
Chabad of the Shore
09.2021 - 07.2022
- Taught and directed Hebrew School, as well as extracurricular activities and events
- Set up and decor for chabad house events and parties
- Arranged weekly teen volunteering programs
- Arranged and led weekly Shabbat children's program
- Tutored and prepared girls for their Bat Mitzvahs
Education
Religious Education -
Beis Chana
06.2020
Skills
- Office Administration
- Employee Training and mentoring
- Client onboarding
- Team building
- Excel, Google Suite, Quickbooks etc
- Review of contracts
- Invoice Preparation
- Party Planning
References
References available upon request
Timeline
Client Relations Manager
Greenman Moving
07.2024 - Current
Part Time - Program Coordinator
Yad L'Achim
11.2023 - Current
Executive Assistant - Customer Service
Yad L'Achim
08.2022 - 11.2023
Preschool Assistant Teacher
Chabad of the Shore
09.2021 - 07.2022
Youth Program Coordinator
Chabad of the Shore
09.2021 - 07.2022
Religious Education -
Beis Chana
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