Chaya Houston
Los Angeles,CA
Summary
Results-driven and diligent manager offering proven expertise in providing quality leadership, a heightened level of responsibility, and efficiently streamlining operational support. Seeking a position which will highlight my ability to administer and elevate my management skills. Extremely dedicated and successful in collaborating to accomplish objectives and maximize opportunities. Transformational leader demonstrating exceptional communication and critical thinking strategies to revitalize company morale and growth.
Overview
6
6
years of professional experience
Work History
Executive Assistant to CEO and Director of Operations
Gramophone Media
04.2024 - Current
- Coordinate scheduling for internal and external meetings, high-priority travel arrangements, conference calls, and daily executive commitments, ensuring seamless time management and operational efficiency
- Organize high-profile corporate and personal events, including fundraisers and executive "lunch & learn" sessions, overseeing all logistical details
- Spearhead the creation of polished presentations, comprehensive reports, and mission-critical special projects in alignment with organizational objectives to drive key business initiatives
- Provide tactical and strategic administrative support to C-level executives, optimizing workflows, anticipating needs, and acting as a trusted extension of leadership
- Exercise sound judgment in handling sensitive executive matters, maintaining the highest level of confidentiality in all communications and decision-making
- Manage all executive documentation, including designing professional business materials, monitoring and prioritizing email correspondence, and drafting responses on behalf of the CEO
Loan Administrator
Wescom Financial
06.2022 - 03.2024
- Ensured exceptional service quality by maintaining accuracy standards and data integrity throughout loan processing and administration
- Orchestrated efficient and timely loan closings by coordinating between internal teams and external clients, guaranteeing adherence to critical deadlines
- Prepared detailed reports and delivered polished presentations for relationship managers, executives, and clients
- Conducted thorough internal audits to validate compliance with regulatory standards and internal policies, mitigating risks and optimizing operational efficiency
Assistant Property Manager
Greystar
05.2019 - 06.2022
- Prepared, reviewed, and maintained leasing contracts while ensuring compliance with regulations and company standards
- Oversaw daily property operations including tenant relations, maintenance coordination, vendor contract management, marketing efforts, and budget administration
- Assisted with accounting procedures to ensure timely rent collection and accurately processed all vendor payments
- Managed the full lease lifecycle including renewals, terminations, and enforcement of lease terms and property regulations
- Provided exceptional tenant service by promptly addressing concerns and maintaining positive resident relations
- Enforced lease agreements and property policies consistently while maintaining professional tenant relationships
Education
Bachelor of Arts - Business
Marymount California University
Palos Verdes, CA06.2016
Master of Arts - Business Administration
Marymount California University
Palos Verdes, CA06.2023
Skills
- Strong analytical, organizational, and communication skills
- Advanced knowledge of Microsoft Office Suite: Word, Excel, PowerPoint and Outlook
- Superior level of organization, attention to detail and multi-tasking
Timeline
Executive Assistant to CEO and Director of Operations
Gramophone Media
04.2024 - Current
Loan Administrator
Wescom Financial
06.2022 - 03.2024
Assistant Property Manager
Greystar
05.2019 - 06.2022
Master of Arts - Business Administration
Marymount California University
Bachelor of Arts - Business
Marymount California University
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