Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chayanne Grandison-Cole

Brooklyn,NY

Summary

Caring Home Health aide, dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Home Health Aide

Ultimate Care
06.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Followed nutritional plans to prepare optimal meals.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Utilized universal precautions and infection control principles in all aspects of care.

Team Member

Shake Shack
11.2022 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Take-Out Specialist

Red Lobster
03.2022 - 10.2022
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

Team Lead

Big Lots
11.2021 - 02.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Education

Cosmetology Liscense - Cosmetology

Aveda Institute - Covington
Covington, LA
10.2022

High School Diploma -

It Takes A Village Academy
Brooklyn, NY
06.2021

Skills

  • Alcohol Rubs
  • Sanitizing Surfaces
  • Physician Communication
  • Wellness Support
  • Assisted Living
  • Report Observations
  • Household Chores
  • Personal Grooming Care
  • Bathing and Dressing
  • Personal Care Assistance
  • Bed Transfers
  • Knowledge of State Regulations
  • Home Health and Hospice
  • First Aid and Safety

Accomplishments

  • Achieved my cosmetology certificate by completing cosmetology school.
  • Became a educated and talented Home Health aide at the age of 20.


Certification

  • HHA - Home Health Aide
  • CHHA - Certified Home Health Aide

Timeline

Home Health Aide

Ultimate Care
06.2023 - Current

Team Member

Shake Shack
11.2022 - 05.2023

Take-Out Specialist

Red Lobster
03.2022 - 10.2022

Team Lead

Big Lots
11.2021 - 02.2022

Cosmetology Liscense - Cosmetology

Aveda Institute - Covington

High School Diploma -

It Takes A Village Academy

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Chayanne Grandison-Cole