Chayla Gatewood
Baltimore,MD
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Strong communication and interpersonal skills for providing superior customer service. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Sales Associate Team Leader
Walgreens
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Operated POS terminals and cash drawer balancing.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
Finance Intern
McCormick & Co Inc
05.2023 - 09.2023
- Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
- Analyzed financial data and presented meaningful insights to senior management.
- Supported organizational account management duties under direct supervision.
- Tracked financial transactions to update balance sheets with accurate, current information.
Warehouse Associate
Amazon
01.2022 - 09.2022
- Assist with preparing customer orders for delivery by sorting, scanning, and stacking items on pallets.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Sales Associate
Forever 21
05.2019 - 03.2021
- Prepared and reconciled daily cash reports and financial summaries.
- Managed cash levels to ensure sufficient change for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Placed special orders and retrieved goods from the sales floor, the stock room, or other inventory locations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Accounting And Business Management
Morgan State University
Baltimore, MD05.2025
High School Diploma -
Baltimore City College High School
Baltimore, MD05.2021
Skills
- Microsoft Powerpoint
- Microsoft Excell
- Behavior Modeling
- Data Science
- Leadership
- Customer Service
- Cash Handling
- Multi-Line Telephone Systems
- Financial Planning
- Cash Flow Management
- Sales and Marketing
Timeline
Finance Intern
McCormick & Co Inc
05.2023 - 09.2023
Sales Associate Team Leader
Walgreens
12.2022 - Current
Warehouse Associate
Amazon
01.2022 - 09.2022
Sales Associate
Forever 21
05.2019 - 03.2021
Accounting And Business Management
Morgan State University
High School Diploma -
Baltimore City College High School
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