Chayla Martinez
Jourdanton,Tx
Summary
Motivated Medical Assistant graduate with training in patient care, administrative tasks, and clinical procedures. Proficient in managing patient interactions, scheduling, and maintaining accurate records in a fast-paced medical office environment. Committed to delivering exceptional service and enhancing team dynamics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical receptionist
Kindred Hospital
01.2024 - 06.2025
- Achieved efficient workflow by managing patient check-in and check-out processes.
- Optimized clinic operations through scheduling appointments with medical staff effectively.
- Maintained accurate patient records using electronic health record (EHR) systems diligently.
- Trained reception staff on office protocols and effective EHR software usage.
- Monitored office supply inventory, ensuring availability for seamless daily operations.
- Fostered patient loyalty by developing strong, trusting relationships with individuals.
Nursing assistant
Pleasanton South nursing and rehabilitation
10.2023 - 12.2024
- Enhanced patient care by responding promptly to call signals and requests.
- Administered clean dressings and support bandages under nurse supervision.
- Provided effective catheter care, ensuring patient comfort and hygiene.
- Maintained patient safety by changing bed linens and organizing living areas.
- Documented vital signs accurately, alerting healthcare team to significant changes.
- Facilitated patient mobility and personal hygiene to promote independence and dignity.
Education
Post-Graduate Certificate - National Registered Certified Medical Assistant
Pima Medical Institute
San Antonio, TX02-2026
High School Diploma -
Jourdanton High School
Jourdanton, TX11-2022
Skills
- Able to accurately obtain a set of vital signs
- Able to assume responsibility, make decisions and work independently
- Able to prepare and maintain an effective clinic schedule, show professional telephone procedures, follow documentation guidelines, compose professional correspondence, employ active listening skills
- Alpha/Numerical Filing, Typing, Data Entry, Telephone Techniques and Other General Office Procedures
- Administering Injections
- Administer injections and perform strep tests
- Administer and Dispense Medication
- Able to use Computerized Medical Applications / Software
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- HIPAA compliance
- Appointment setting
- HIPAA guidelines
- Appointment management
- Reminder calls
- Electronic medical records
- Letter preparation
- EMR / EHR
Certification
- CPR
- BLS
- NHAP
Timeline
Medical receptionist
Kindred Hospital
01.2024 - 06.2025
Nursing assistant
Pleasanton South nursing and rehabilitation
10.2023 - 12.2024
Post-Graduate Certificate - National Registered Certified Medical Assistant
Pima Medical Institute
High School Diploma -
Jourdanton High School