Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chaysen Sebring-Ramirez

Keaau,Hawaii

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management; Prioritizes organizational expansion objectives and customer service quality. Identifies and capitalizes on sales opportunities to generate lasting relationships with clients. Adept communicator of product and service utilities with adaptive messaging techniques.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Express Waiters
07.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Cook

Sunlight Express
12.2022 - 07.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.
  • Ordered and received products and supplies to stock kitchen areas.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Delivery Driver

Pizza Hut
04.2021 - 11.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Fostered positive working relationships with regular customers.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.

Courtesy Clerk

Foodland
01.2021 - 04.2021
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Described product highlights and benefits to help guide purchasing decisions.

Education

High School Diploma - General

Keaau High School
Keaau, HI
05.2020

Skills

  • Customer assistance
  • Operational efficiency
  • Product locations
  • Payment processing
  • Suggestive selling

Timeline

Delivery Driver

Express Waiters
07.2023 - Current

Cook

Sunlight Express
12.2022 - 07.2023

Delivery Driver

Pizza Hut
04.2021 - 11.2021

Courtesy Clerk

Foodland
01.2021 - 04.2021

High School Diploma - General

Keaau High School

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Chaysen Sebring-Ramirez