Chaztity M. Ferguson
St Louis,MO
Summary
Skilled in executing cash handling processes, vault balancing, and maintaining accurate records. Demonstrated ability to manage high-pressure situations with composure and efficiency. Known for quick problem-solving skills, strong decision-making abilities, and effective communication with both customers and team members. Made significant impact in previous roles through consistent adherence to policies and regulations while ensuring optimal customer service levels. Seeking to leverage my skills in a new role where I can contribute to operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vault Teller
US Bank
01.2014 - 01.2020
- Managed and safeguarded the bank’s vault, including cash handling and inventory control
- Processed large transactions, maintained accurate records, and ensured compliance with security procedures
- Provided exceptional customer service and resolved any issues related to vault operations.
Cage Teller
Hollywood Casino
01.2013 - 01.2014
- Handled cash transactions and maintained accurate financial records for gaming operations
- Ensured compliance with regulatory requirements and provided customer support in a fast-paced environment
- Managed high-value transactions and performed routine reconciliations.
Teller
PNC Bank
01.2012 - 01.2013
- Processed customer transactions, including deposits, withdrawals, and account inquiries
- Balanced cash drawer and maintained accurate records of daily transactions
- Assisted customers with account-related issues and provided high-quality service.
Education
High School Diploma in Culinary Arts -
North County Technical High School
Some College - Hospitality Management
StLCC-Forest Park
Skills
- Cash Handling and Vault Management
- Customer Service
- Financial Transactions and Record Keeping
- Compliance and Security Procedures
- Effective Communication
- Teller training
- Deposit processing
- Math Skills
- Currency counting
- Transaction documentation
- Fraud Detection
- Attention to Detail
- Multitasking
- Workload Management
- Time management abilities
Certification
- ServSafe Certified
- Life Licensed
References
References available upon request.
Timeline
Vault Teller
US Bank
01.2014 - 01.2020
Cage Teller
Hollywood Casino
01.2013 - 01.2014
Teller
PNC Bank
01.2012 - 01.2013
- ServSafe Certified
- Life Licensed
High School Diploma in Culinary Arts -
North County Technical High School
Some College - Hospitality Management
StLCC-Forest Park
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