Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holly Yeargain

Shawnee,Oklahoma

Summary

Vault Teller with 4 plus years of financial institution, cash handling and teller experience. Directs flow of currency within branch and maintains prudent procedures in ordering and verifying shipments. Counts, records and reconciles money collected from all facets of operation to safeguard vault assets.

Overview

15
15
years of professional experience

Work History

Vault Teller

Bancfirst Corp Ok
09.2019 - Current
  • Enhanced cash management efficiency by implementing streamlined vault processes and procedures.
  • Maintained accurate cash balances through meticulous record-keeping and regular audits.
  • Ensured secure transactions by strictly adhering to established security protocols and procedures.
  • Reduced discrepancies in vault inventory with thorough reconciliations and prompt identification of errors.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.

Part-Time Manager

Claire's
06.2009 - 09.2019
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers
  • Establish and implement policies, goals, objectives, and procedures for their department
  • Keep records of purchases, sales, and requisitions
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Stock shelves, and mark prices on shelves and items.

Education

Certification - Auto body Repair

Gordon Cooper Technology Center
Shawnee, OK
05.2006

Skills

  • Deposit processing
  • Cash Control Guidelines
  • Operating Procedures
  • Shipment Audit
  • Cash Replenishment
  • Customer service and support
  • Cash handling expertise
  • Fraud Detection Abilities
  • Vault Management Proficiency
  • Banking Software Knowledge
  • Data Entry
  • Account Security

References

References are available upon request.

Timeline

Vault Teller

Bancfirst Corp Ok
09.2019 - Current

Part-Time Manager

Claire's
06.2009 - 09.2019

Certification - Auto body Repair

Gordon Cooper Technology Center

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Holly Yeargain