Dondi Sandland
Fargo
Summary
Dynamic Vault Teller with expertise in cash handling and customer service at Wells Fargo. Proven track record in training new staff, enhancing team productivity, and ensuring compliance with regulations. Recognized for exceptional transaction accuracy and adaptability in high-pressure environments, fostering strong customer relationships and maintaining professionalism.
Overview
20
20
years of professional experience
Work History
Vault Teller
Wells Fargo
06.2005 - 08.2025
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Properly processed deposits, withdrawals and payments for average of [Number] customers daily.
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Maintained a reliable and up-to-date knowledge of compliance regulations and cash handling best practices by participating in ongoing professional development opportunities.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open communication channels.
- Assisted in training new tellers for seamless integration into the team, boosting overall productivity.
- Ensured secure transactions by strictly adhering to established security protocols and procedures.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
Education
Business Management
Rasmussen College
Fargo, NDSkills
- Customer service and support
- Cash counting
- Deposit and withdrawal management
- Adaptable to change
- Customer engagement
- Professionalism and ethics
- Continuous learning mindset
- Listening and comprehension
- Cash handling expertise
- Deposit processing
- Stress tolerance
- Time management mastery
- Transaction processing accuracy
- Change order processing
- Delivery planning
Timeline
Vault Teller
Wells Fargo
06.2005 - 08.2025
Business Management
Rasmussen College
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