Resilient Asset Protection Professional recognized for high productivity and efficient task completion. Skilled in risk assessment, surveillance technology, and loss prevention strategies. Excel at problem-solving, communication, and teamwork to ensure secure and safe operational environments. Committed to leveraging analytical skills and adaptability in fast-paced settings to minimize risks and protect assets effectively.
Overview
15
15
years of professional experience
Work History
Asset Protection Specialist
The Home Depot
Santa Ana
05.2021 - Current
Partner with Store Leadership to reduce shrink and safety incidents across high-volume locations.
Execute investigations via CCTV and floor observations to prevent internal/external theft and fraud.
Lead trainer for new Asset Protection Specialists across Orange County districts; responsible for onboarding, procedural coaching, and ongoing skills development.
Recipient of the CIT Internal Investigation Home Award for excellence in resolving internal dishonesty cases.
Act as liaison during DAPM vacations—manage non-urgent district matters, handle incoming calls, and ensure continued asset protection support across stores.
Work collaboratively with store operations teams to identify and implement improvements that streamline loss prevention and reduce operational risk.
Perform shrink walks, research high-risk items, and support cycle count audits.
Serve as Community Captain—plan and lead volunteer and service initiatives.
Designated VOA (Voice of the Associate) Captain, collecting and elevating associate feedback to drive engagement, workplace improvement, and LP alignment..
Surveillance Operator and Process Server
Houndlead Investigations Inc.
03.2020 - Current
Responsible for conducting surveillance of a location for future service of civil court subpoenas and identifying entry and exit routes to location and best vantage points.
Responsible for analyzing information to identify potential security problems related to current or future service at location.
Discretely taking photos and video of subjects and their vehicles and property.
Gather and report information and images necessary to identify targets such as license plates, addresses, persons coming and going from target location etc.
Discretely follow subjects in vehicle or on foot in order to provide service or gather information about subject's daily routine.
Create Daily Investigative Report which provides detailed documentation of subject’s activities.
Professionally contact and serve persons with civil court documents.
Security Director
Allied Universal Security Services
04.2017 - 05.2021
Responsible for managing a security program that employees roughly seventeen officers and four supervisors (2,770 hours monthly) with a monthly security budget of up to or exceeding $80,000 USD.
Assess security threats or vulnerabilities to client site and recommend actions to mitigate and deter said threats.
Plan and orchestrate training exercises involving multiple departments and agencies including local Sheriff’s department (Cerrito’s station), L.A. County Fire and local medical transport companies.
Responsible for building, improving and maintaining relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account.
Create and update PowerPoint presentations used to display crime stats for briefings and quarterly meetings with the client and creating event plans for special events that happen on our property. (Examples available upon request)
Effectively Implement training programs- FTO program, managers training, supervisor training matrix.
Update emergency response plans for the Shopping Center facility (Yearly).
Responsible for writing detailed incident reports and reviewing and editing Security Officer's reports for grammatical content and accurate reporting of facts.
Review CCTV for all major incidents and gather video evidence to be used to protect the client in Risk Management cases.
Review CCTV for criminal incidents on the property and backtrack suspect movements on the property in order help law enforcement establish or confirm subject’s movements before and after the commission of a crime.
Asset Protection Specialist
The Home Depot
Lakewood
11.2015 - 04.2017
Responsible for managing a security program for the Lakewood Home Depot store that protected personnel, property and information.
Conducted floor observations and observations via CCTV to prevent, Apprehend and prosecute theft of merchandise by both employees and customers.
Coordinated day-to-day security and safety operations with store management and department supervisors to ensure shrink numbers and numbers of OSHA recordable incidents remained low.
Security Superviosr
Allied Universal Security Services
Lakewood Center
11.2010 - 03.2017
Inspected facilities to identify Physical Security deficiencies or hazards.
Implemented and conducted training exercises involving multiple departments and agencies.
Responsible for disciplining and terminating staff as well as delivering security training to subordinates for the understanding of and consistent use of security policies, procedures, and regulations.
Built, improved and maintained relationships with clients and employees: developed & retained staff; coordinated needed support services and solved problems to effectively run the account.
Created and updated PowerPoint presentations used to display crime stats for briefings and quarterly meetings with the client.
Wrote detailed incident reports and reviewed and edited Security Officer's reports for grammatical content and accurate reporting of facts.
Reviewed CCTV for all major incidents and gathered video evidence to be used to protect the client in Risk Management cases.
Interviewed subjects, victims, and witnesses after major incidents such as criminal activity, traffic collisions, and slip/trip and fall incidents or other medical emergencies.
Education
Associate of Science - Sociology
Cerritos Community College
Norwalk, CA, United States
09.2022
Military Police Corps -
U.S. Army
Guantanamo bay naval base, Military prison
01.2021
Skills
Surveillance techniques
Risk assessment
Security training
Inventory control
Problem solving
Crisis management
Attention to detail
Effective communication
Leadership development
Physical security measures
Integrity and trustworthiness
Emergency response planning
Critical thinking
Awards Certificates
Presidential Homer Award
Platinum Homer Award
CIT Assist Investigation Award
BSIS- Security Manager Of the Year
Hometown Hero Award, For acts on the job resulting in a life saved during a critical incident
Mayor’s Award, City of Lakewood - For acts committed on the job
Distinguished Service Award, 2021, Awarded by AUS management for acts committed on the job
OCAT/PATH Certified Instructor, 2020-2023, Conduct classes for AUS to certify officers in Practical handcuffing and Pepper spray