Che Spady Pascua
Simi Valley,CA
Overview
7
7
years of professional experience
Work History
Implementations specialists
paysafe group
westlake village
03.2020 - Current
- Assist merchants in activating their credit card terminals, gateways, & point of sale systems
- Make outbound & take inbound calls
- Train & provide excellent customer service to merchant
- Assist other teams with any issues that arise
- Troubleshoot & identify issues
- Used my knowledge of keyed and swiped pricing to sell merchant accounts, as well as interchange pricing
- Worked alongside all departments to ensure great customer experience
- Built and maintained customer relationships
- Continuously met install targets to ensure quotas were met.
Install rep
pos pros
thousand oaks
11.2017 - 02.2020
- Assist merchants in activating their credit card terminals, gateways, & point of sale systems
- Programmed credit card terminals for shipping
- Provided white glove service to all merchants
- Worked alongside all departments to ensure great customer experience
- Facilitated test drives on all vehicles
- Built and maintained customer relationships
- Continuously met install targets to ensure quotas were met.
Timeline
Implementations specialists
paysafe group
03.2020 - Current
Install rep
pos pros
11.2017 - 02.2020