Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Che' Stewart

Palm Coast,FL.

Summary

Accomplished professional with a proven track record at Offerpad, enhancing operational workflows Skilled in CRM and strategic thinking, consistently achieving milestones and fostering collaborative environments. As well as a driven and passionate educator with in-depth approach to learning. Along with successfully leverages wide range of instructional approaches.

Salon management professional prepared to bring extensive industry knowledge and hands-on experience to role. Known for driving customer satisfaction and fostering collaborative work environment. Reliable in adapting to evolving trends and ensuring consistent results, with strong skills in team leadership and client relations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Sub Teacher Source
01.2023 - 06.2025
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Delivered engaging lessons across diverse subjects, fostering student participation and learning.
  • Adapted instructional materials to meet varied student needs and learning styles.
  • Utilized technology tools for lesson delivery and student engagement enhancement.

Senior Solutions Coordinaror

Offerpad
01.2021 - 12.2022
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Audited, supervised and closed a team of 60 Realtors, real estate contracts for the Missouri, Kansas, and Illinois market to ensure contracts were valid and in compliance.
  • Coordinated cross-functional teams to streamline operational processes and enhance project outcomes.
  • Developed training materials to onboard new staff, improving knowledge retention and team efficiency.

Associate Banker

CHASE
01.2019 - 01.2021
  • Opened, closed, and updated accounts for customers.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Balanced teller drawers and ATM cash with100% accuracy.
  • Managed customer inquiries, providing accurate information on accounts and services.
  • Processed transactions efficiently, ensuring compliance with banking regulations.

Realtor

Keller Williams Realty
06.2018 - 01.2021
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Compared recently sold area properties to determine competitive market prices.
  • Met quarterly sales goals of $900k in volume.

• Trained 22 team members on the Listing Appointment processes of selling residential real estate

  • Guided clients through property transactions, ensuring compliance with local regulations and standards.

Salon Owner/Operator

Extensions
03.2000 - 12.2017
  • Trained and motivated a team of 6 stylist to perform daily business functions.
  • Achieved salon goals through weekly team meetings and continued educational training.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Developed and initiated innovative style techniques which resulted in 40% revenue growth.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Over saw salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Operated cash register to close sales and credit card transactions with 100% accuracy,

Education

Graduate Certification - Organizational Development And Change

Webster University
Webster Groves, MO
05.2023

Master of Arts - Management And Leadership

Webster University
Webster Groves, MO
05.2021

Bachelor of Science - Business Administration

Harris-Stowe State University
St Louis, MO
12.2017

Skills

  • Strategic Thinking
  • Relationship Building
  • Project Management
  • Lesson Plan Implementation
  • Proficient in MS
  • Curriculum knowledge
  • Analytical Skills
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Negotiation expertise
  • Salon marketing
  • Staff management
  • Employee training
  • Team leadership
  • Upselling services
  • Decision-making
  • Time management

Certification

  • MO. Licensed Cosmetologist - 1996-2017
  • FL. Licensed Cosmetologist - 2016 -2027
  • Certified Colorist, Farouk Hair Color Systems - 2010
  • Certified K-Tip Hair Extensions Stylist 2015


Timeline

Substitute Teacher, K-12

Sub Teacher Source
01.2023 - 06.2025

Senior Solutions Coordinaror

Offerpad
01.2021 - 12.2022

Associate Banker

CHASE
01.2019 - 01.2021

Realtor

Keller Williams Realty
06.2018 - 01.2021

Salon Owner/Operator

Extensions
03.2000 - 12.2017

Graduate Certification - Organizational Development And Change

Webster University

Master of Arts - Management And Leadership

Webster University

Bachelor of Science - Business Administration

Harris-Stowe State University
Che' Stewart