Che’bri Collins
Voorhees
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
4
4
years of professional experience
Work History
Adminstrative Assistant
Target Corporation
10.2016 - 12.2018
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Contributed to a positive work environment through proactive problem-solving and excellent interpersonal skills when interacting with colleagues.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Guest Service
Target
10.2018 - 12.2020
- Managed a team of guest service professionals, fostering a positive work environment and promoting high-quality customer service standards.
- Delivered exceptional guest service by resolving issues promptly and professionally, fostering a positive atmosphere within the arena.
- Led a team of guest service agents to maintain high standards of customer service and professionalism.
- Increased player loyalty by developing personalized relationships and providing exceptional guest service.
Education
High School Diploma -
Eastern Regional High School
Voorhees, NJ06-2016
Associate of Science - Digital Marketing
Camden County College
Blackwood, NJ05-2024
Bachelor of Science - Business Administration
Rutgers University, School of Business
Camden, NJ05-2026
Skills
- Guest Service Standards
- Guest service improvements
- Hospitality and guest service
- Guest service and assistance
Timeline
Guest Service
Target
10.2018 - 12.2020
Adminstrative Assistant
Target Corporation
10.2016 - 12.2018
High School Diploma -
Eastern Regional High School
Associate of Science - Digital Marketing
Camden County College
Bachelor of Science - Business Administration
Rutgers University, School of Business