Chee Sing Lim
Philadelphia,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Waiter
Top's China Buffet
2002.09 - 2020.03
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Clerk
Hong Leong Bank Berhad
2000.01 - 2002.07
- Transferred from Chew Geok Lin Finance to Hong Leong Bank Taman Maluri, due to merger
- Perform clerical duty, customer service, issuing ATM cards, issuing bank drafts, maintaining customer files.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Assisted customers with banking needs and inquiries.
Maintained friendly and professional customer interactions. - Paid attention to detail while completing assignments.
Clerk/Teller
Chew Geok Lin Finance
1999.04 - 2000.07
- Inter group transfer from Wah Tat Bank to teach learn Finance banking system
- Perform clerical duty, issuing of ATM cards.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Calculated fees due, interest and change for customer transactions.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Clerk/Teller
Wah Tat Bank
1997.03 - 1999.03
- Clerical Duty, Customer Service
- Increased efficiency by streamlining filing systems and organizing important documents.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Assisted with onboarding of new employees.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with banking needs and inquiries.
- Maintained friendly and professional customer interactions.
Education
Associate of Science - Computer Science
University of The People
Pasadena, CA01.2024
Skills
- Customer Service
- Troubleshooting
- Table Monitoring and Turnover
- Hospitality best practices
Certification
Google IT Support Certificate - Coursera
Timeline
Waiter
Top's China Buffet
2002.09 - 2020.03
Clerk
Hong Leong Bank Berhad
2000.01 - 2002.07
Clerk/Teller
Chew Geok Lin Finance
1999.04 - 2000.07
Clerk/Teller
Wah Tat Bank
1997.03 - 1999.03
Associate of Science - Computer Science
University of The People