Dedicated Network specialist with a Bachelor of Science Degree in Information System, CompTIA Security+ certified, and CCNA Certified and a passion for ensuring network uptime and security. Seeking to leverage technical expertise and problem-solving skills to contribute to the efficient operation of a dynamic Network Operations Center.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Computer
Envoy Airlines
06.2024 - Current
Improved computer skills of students by delivering engaging and interactive training sessions.
Enhanced student understanding of complex topics by using real-world examples and case studies.
Assisted colleagues in adopting new software tools, resulting in increased productivity.
Planned and implemented curriculum to teach up-to-date technology to [Number] students.
Trained and mentored [Number] new personnel hired to fulfill various roles.
Network Technician
University Of Texas At Arlington
01.2021 - 05.2024
Install, configure, and maintain network devices, including routers, switches, and access points
Perform routine network maintenance tasks, such as updates, patches, and system optimizations
Troubleshoot and resolve network issues, ensuring minimal downtime and optimal performance
Collaborate with cross-functional teams to plan and implement network upgrades and expansions
Conduct regular network audits to assess security and recommend improvements
Provide technical support to end-users, addressing network-related inquiries and issues
Document network configurations, procedures, and troubleshooting steps
Troubleshooting network site of customers by receiving their call, and fix their issues.
Managed security operations for [Number] computers in network, related systems and maintenance protocols.
Oversaw [Number] desktops in Windows domain and installed firewalls to connect and protect users.
Installed cabling, wireless routers and telephone systems for data communications networks.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.