Chekel Farr
Houston
Summary
Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Seasoned and passionate Business Administrator with over 6 years of experience in harnessing data-driven insights for strategic decision-making in dynamic corporate environments. I am a detail-oriented professional transitioning into Business Analysis with a strong background in data analysis, SQL, and Excel. Proven ability to identify business process improvements and document requirements.
Overview
5
5
years of professional experience
Work History
Provider Relations Coordinator
Accenture
07.2024 - Current
- Serve as primary client contact for Medicare consulting engagements; build strong relationships and manage stakeholder expectations throughout engagements.
- Conduct comprehensive assessments of Medicare customer service operations to identify process gaps, root causes, and opportunities for improvement.
- Develop and implement tailored, data-driven strategies to optimize operational workflows, improve service quality, and align processes with organizational goals.
- Collaborated with cross-functional teams to enhance provider support initiatives.
- Coordinated provider onboarding processes to ensure compliance with company standards.
- Coordinate and manage site visits and provider schedules; prepare detailed itineraries, presentations, and meeting materials to ensure productive on-site engagements.
- Manage provider calendars and confirm appointments to maintain timely communication and minimize scheduling conflicts.
- Developed training materials for new staff on provider relations protocols.
Immunizations Coordinator
City of Houston Health Department
Houston
10.2022 - 07.2024
- Educated community members about vaccine schedules and health benefits.
- Managed vaccine inventory and ensured proper storage and handling procedures.
- Collaborated with healthcare providers to streamline immunization processes.
- Developed training materials for staff on vaccination protocols and procedures.
- Assisted in the implementation of public health campaigns promoting immunizations.
- Managed daily operations of the immunization department, developing and implementing policies and procedures to ensure regulatory compliance (CDC/DSHS) and operational consistency.
- Designed, maintained, and analyzed clinical databases and reports to inform program decisions and support grant activities.
- Led staff training, mentorship, and performance evaluations; facilitated meetings and presented program findings to stakeholders.
- Supported grant preparation and program planning, and coordinated inventory and medication distribution to ensure vaccine integrity and accurate administration.
- Collaborated with healthcare partners to improve patient care coordination and program delivery.
Lead Clinic Administrator
United Health Group, Well Med Palliative & Supportive Care
Houston
01.2021 - 10.2022
- Assist in managing the day-to-day workflow, operations, and team performance.
- Support performance management processes, including tracking performance evaluations and documenting.
- Promote the Palliative program to enrolled UnitedHealth Group members.
- Promote effective communication and adequate information flow within the practice.
- Interview, hire, train, and supervise clinic staff.
- Develop and lead the execution of clinic goals and objectives in support of overall clinic performance and operations.
- Manage all team performance, including patient and visitor issues, provide feedback to employees, recognize good performance, and identify potential candidates for promotional opportunities.
- Monitor patient flow, including keeping patients informed, overseeing and seeking to reduce wait times, acting on information provided by Web Check-in, and ensuring efforts are coordinated to provide the highest quality care and services.
- Ensure all cash management procedures are followed appropriately.
- Ensure all compliance measures are met.
- Develop and establish policies, procedures, and objectives while ensuring proper implementation.
- Coordinate directly with the Managing Physicians to achieve the goals of the organization.
- Trained and supervised administrative staff on best practices and software usage.
- Facilitated communication between healthcare providers, patients, and families effectively.
Education
MBA - Business Administration/Human Resources
Texas A&M University-Victoria
Victoria, TXBBA - Healthcare Administration
University of Houston-Victoria
Victoria, TXSkills
- Compensation & Benefits
- Payroll
- Performance Management
- Excel
- PEMS
- EClinicalWorks
- EPIC
- Quality Assurance
- ICD-10
- Scheduling
- Billing
- Coding
- Sales
- Records Management
- PPM
- Training development
- Compliance management
- Provider relations
- Data analysis
- Healthcare collaboration
- Team leadership
Accomplishments
Impact Amplifier Award
Timeline
Provider Relations Coordinator
Accenture
07.2024 - Current
Immunizations Coordinator
City of Houston Health Department
10.2022 - 07.2024
Lead Clinic Administrator
United Health Group, Well Med Palliative & Supportive Care
01.2021 - 10.2022
MBA - Business Administration/Human Resources
Texas A&M University-Victoria
BBA - Healthcare Administration
University of Houston-Victoria