Chekita Chamblee
Portsmouth,VA
Summary
Dedicated professional with 9 years of experience seeking a Data Entry role. Excelled as a Data Entry Clerk/Dispatcher, enhancing data-entry productivity, maintaining detailed logs, and ensuring high-quality data management. Skilled in multitasking, technical support, and providing customer service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Low Pressure Operator
Usui International
Chesapeake, Virginia
10.2024 - Current
- Set up and operated production machinery according to specific standards and protocols of company.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Used daily system logs to document production information, discussing issues with management.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Hand-assembled needed parts with bolts and screws.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Traffic Coordinator
Veterans Express
Suffolk, Va
06.2023 - 10.2024
- Oversees the efficient routing and scheduling of shipments, ensuring timely delivery and compliance with regulations at Veterans Express
- Traced missing material and shipments through vendor and customer communications.
- Coordinated daily traffic operations to ensure timely delivery of materials and goods.
Data Entry Clerk/Dispatcher
Ibv Llc
Portsmouth, VA
05.2022 - 11.2022
- Corrected data entry discrepancies, enhancing the integrity and accuracy of the database
- Streamlined document management by digitizing records and ensuring efficient information distribution across departments
- Managed precise data entry for multiple clients, maintaining high-quality standards under demanding conditions
Technical Support/Customer Service Representative
Ibex Global
Hampton, VA
09.2019 - 05.2022
- Company Overview: (remote)
- Addressed and resolved customer inquiries with professionalism and empathy, ensuring thorough problem identification and effective issue resolution
- Supported technical troubleshooting across a variety of systems and applications, enhancing user experience and productivity
- Educated internal users on IT support protocols and security practices, contributing to a safer and more efficient work environment
- Achieved a consistent 100% customer satisfaction rating by implementing proactive customer service strategies and accurately processing account adjustments
- (remote)
Patient Care Technician/Customer Service Representative
Fresenius Kidney Care
Suffolk, VA
01.2015 - 09.2019
- Administered daily dialysis treatments to an average of 8-12 patients, ensuring accurate vital sign documentation and reporting any significant changes to nursing staff
- Maintained stringent infection control by thoroughly disinfecting equipment, and contributed to treatment efficacy by monitoring and reporting critical patient data to medical personnel
- Provided comprehensive patient care, including wound assessment, personal hygiene assistance, and mobility support, contributing to enhanced patient comfort and satisfaction
Education
GED - General Education
Hertford County High School
Ahoskie, NC06.2010
Skills
- Alphanumeric Entry
- Collecting Information
- Word Processing
- Customer Account Management
- Call Documentation
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Issue and Complaint Resolution
- Customer Retention Strategies
- Hardware and Software Repair
- Technical Troubleshooting
- Microsoft Windows and Office
- Customer Support Needs Assessment
- Help Desk Support
- Hand and power tools
- Equipment operation
Timeline
Low Pressure Operator
Usui International
10.2024 - Current
Traffic Coordinator
Veterans Express
06.2023 - 10.2024
Data Entry Clerk/Dispatcher
Ibv Llc
05.2022 - 11.2022
Technical Support/Customer Service Representative
Ibex Global
09.2019 - 05.2022
Patient Care Technician/Customer Service Representative
Fresenius Kidney Care
01.2015 - 09.2019
GED - General Education
Hertford County High School
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