Chelita Watson
Entry Level Customer Service
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
2
2
Certifications
Skills
Appointment Scheduling
undefinedWork History
Registered Dental Assistant
Houston Uptown Dentists
04.2023 - 09.2023
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
Registered Dental Assistant
Katy Creek Ranch Family Dentistry
03.2021 - 04.2023
- Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and dental professionals.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
Registered Dental Assistant
Texas Star Dental
02.2017 - 09.2022
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
Education
GED -
Texas Southern University
Houston, TX 05.2001 -
Certification
RDA - Registered Dental Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Healthcare benefitsWork-life balanceWork from home optionTeam Building / Company RetreatsTimeline
Registered Dental Assistant
Houston Uptown Dentists
04.2023 - 09.2023
Registered Dental Assistant
Katy Creek Ranch Family Dentistry
03.2021 - 04.2023
Registered Dental Assistant
Texas Star Dental
02.2017 - 09.2022
GED -
Texas Southern University
05.2001 -
RDA - Registered Dental Assistant
Customer Service Foundation
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