Johanna Elvira
KERMAN,CA
Summary
Dynamic Registered Dental Assistant with expertise in patient care excellence and infection control, honed at Dr. Erick N Cuenca DMD. Proven ability to enhance patient flow management and improve treatment outcomes through effective communication and meticulous attention to detail. Committed to maintaining high standards of oral healthcare and compliance with industry regulations.
Overview
10
10
years of professional experience
Work History
Registered Dental Assistant
Dr. Erick N Cuenca DMD
04.2022 - Current
Quality Control Inspector
Prima Wawona Packing
05.2020 - 06.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Uber Driver
Self Employed
10.2018 - 02.2020
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Adhered to all safety regulations and traffic laws while driving.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
Quality Control Inspector
Gourment Company Inc.
05.2015 - 09.2018
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
Education
Kerman High School
Kerman, CASkills
- Time management capabilities
- Oral hygiene education
- Electronic charting
- Detail-oriented mindset
- Patient care excellence
- Team collaboration
- Infection control expertise
- Patient records management
- Impression taking accuracy
- Restorative procedures
- Patient relations
- Restorative dentistry
- Appointment scheduling efficiency
- Oral surgery
- Dental radiography
- Dental software fluency
- Dental procedure assistance
- Digital radiography proficiency
- Dental office administration
- Patient counseling
- Multitasking
- Disinfecting rooms and equipment
- Patient schedule management
- Four-handed procedures
- Exam room setups
- Sterilization techniques mastery
- Inventory management
- X-ray processing
- Dental impressions
- Sanitation protocols
- Treatment room setup
- First aid training
- Sterilization techniques
- Dental records
- Equipment sterilization
- Patient scheduling
- Office management
- Patient services
- Data confidentiality measures
- Treatment room breakdown
- Appointment scheduling
- Dental staff support
- Dental staff assistance
- Dental terminology
- HIPAA compliance
- Patient data gathering
- Team collaboration abilities
- OSHA regulations
- Oral X-rays
- Instrument preparation
- Radiography safety
- Surgical setup
- Chair-side support
- Infection control procedures
- Instrument selection
- Chairside assistance
- Oral healthcare
- Dental procedure preparation
- Taking X-rays
- Certified in CPR/AED
- CPR/AED
- Treatment room preparation
- Dental assistant (RDA)
- Sealant application
- Data entry
- Treatment Planning
- Postoperative care instructions
- Patient flow management
- Disinfection and sterilization
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Registered Dental Assistant
Dr. Erick N Cuenca DMD
04.2022 - Current
Quality Control Inspector
Prima Wawona Packing
05.2020 - 06.2021
Uber Driver
Self Employed
10.2018 - 02.2020
Quality Control Inspector
Gourment Company Inc.
05.2015 - 09.2018
Kerman High School
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