Chelo Curtis
Davenport
Overview
7
7
years of professional experience
Work History
RIP/Holiday Tour Guide
Universal Orlando Resorts
08.2025 - Current
- Guided VIP groups through Universal Studios during Halloween Horror Nights and Holiday seasons, ensuring timely arrivals and departures
- Developed and delivered informative presentations on Universal theme parks, Halloween houses, shows, attractions, and history
- Hosted and assisted with operations for VIP check-ins, shows, and private bars
Attractions Attendant
Universal Orlando Resorts
03.2021 - Current
- Commissioned and opened new attraction
- Conducted facility tours immersing guests before riding
- Prioritized safety through metal detection, height checks, and specific operating procedures
- Trained new staff on operational procedures and guest service standards.
Guest Service Host
Orlando Informer
12.2022 - Current
- Checked in event guests and assisted with crowd control
- Roamed Universal Parks insuring quality control
- Assisted guests with inquiries and provided information on park attractions at hospitality table
- Greeted guests warmly, creating a welcoming atmosphere.
Entertainment Performer
Legoland Florida Resort
07.2023 - 03.2025
- Performed shows as a dancer and character performer
- Interacted with guests, enhancing their experience through character engagement.
- Maintained integrity and safety of characters as an entertainment escort
Attractions and Merchandise Host
Walt Disney World Resort
01.2019 - 10.2021
- Safely and efficiently operated attractions while creating “magical moments” for guests
- Maintained a clean, organized, and inviting store environment for guests
- Assisted guests with questions and recommendations
Education
Bachelor of Science - Entertainment Management
University of Central Florida
Orlando, FLSkills
- Guest Service
- Staff Training
- Communication
- Problem-Solving
- Microsoft Office
- Organization
- Time Management
Timeline
RIP/Holiday Tour Guide
Universal Orlando Resorts
08.2025 - Current
Entertainment Performer
Legoland Florida Resort
07.2023 - 03.2025
Guest Service Host
Orlando Informer
12.2022 - Current
Attractions Attendant
Universal Orlando Resorts
03.2021 - Current
Attractions and Merchandise Host
Walt Disney World Resort
01.2019 - 10.2021
Bachelor of Science - Entertainment Management
University of Central Florida