Overview
Work History
Education
Skills
Timeline
Generic

Chelo Curtis

Davenport

Overview

7
7
years of professional experience

Work History

RIP/Holiday Tour Guide

Universal Orlando Resorts
08.2025 - Current
  • Guided VIP groups through Universal Studios during Halloween Horror Nights and Holiday seasons, ensuring timely arrivals and departures
  • Developed and delivered informative presentations on Universal theme parks, Halloween houses, shows, attractions, and history
  • Hosted and assisted with operations for VIP check-ins, shows, and private bars

Attractions Attendant

Universal Orlando Resorts
03.2021 - Current
  • Commissioned and opened new attraction
  • Conducted facility tours immersing guests before riding
  • Prioritized safety through metal detection, height checks, and specific operating procedures
  • Trained new staff on operational procedures and guest service standards.

Guest Service Host

Orlando Informer
12.2022 - Current
  • Checked in event guests and assisted with crowd control
  • Roamed Universal Parks insuring quality control
  • Assisted guests with inquiries and provided information on park attractions at hospitality table
  • Greeted guests warmly, creating a welcoming atmosphere.

Entertainment Performer

Legoland Florida Resort
07.2023 - 03.2025
  • Performed shows as a dancer and character performer
  • Interacted with guests, enhancing their experience through character engagement.
  • Maintained integrity and safety of characters as an entertainment escort

Attractions and Merchandise Host

Walt Disney World Resort
01.2019 - 10.2021
  • Safely and efficiently operated attractions while creating “magical moments” for guests
  • Maintained a clean, organized, and inviting store environment for guests
  • Assisted guests with questions and recommendations

Education

Bachelor of Science - Entertainment Management

University of Central Florida
Orlando, FL

Skills

  • Guest Service
  • Staff Training
  • Communication
  • Problem-Solving
  • Microsoft Office
  • Organization
  • Time Management

Timeline

RIP/Holiday Tour Guide

Universal Orlando Resorts
08.2025 - Current

Entertainment Performer

Legoland Florida Resort
07.2023 - 03.2025

Guest Service Host

Orlando Informer
12.2022 - Current

Attractions Attendant

Universal Orlando Resorts
03.2021 - Current

Attractions and Merchandise Host

Walt Disney World Resort
01.2019 - 10.2021

Bachelor of Science - Entertainment Management

University of Central Florida
Chelo Curtis