Chelody Smith
Glenn Heights,TX
Summary
Retail professional with extensive experience in customer service and sales, demonstrating strong payment processing skills. Proven track record of enhancing operational efficiency through effective communication and teamwork. Committed to continuous learning and adapting to new processes to drive organizational success. Recognized for delivering exceptional customer service in high-volume retail environments.
Overview
2
2
years of professional experience
Work History
Cashier/Sales Associate
Ollie's Bargain Outlet
Duncanville, TX
06.2024 - Current
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Suggested alternative products when requested items were out of stock
Kennel Assistant
North Dallas Veterinary Hospital
Dallas, TX
07.2023 - 02.2024
- Maintain the cleanliness of the hospital, including kennel area, runs, treatment area, and outside grounds.
- Feed hospitalized animals and boarders.
- Monitor and record important information about the animals' conditions, behavior and habits (elimination, eating, etc.).
- Walk animals three times a day.
- Notify the Doctor or a Veterinary Technician/Assistant of unusual medical or behavioral problems.
- Clean treatment, exam, surgery and lab areas daily.
- Maintain laundry throughout the day and keep laundry area neat.
- Assist the Doctor and Veterinary Assistant with restraint and treatment of animals.
- Monitor and maintain the kennel inventory to include food, cleaning supplies, laundry supplies, etc.
- Perform other duties as assigned that assist the Doctor, Receptionist and Veterinarian Technicians/Assistants in the smooth flow and operation of the clinic, care of clients and service to the clients.
Education
High school diploma -
Texas Virtual Academy At Hallsville
Lewisville05-2023
Skills
- Teamwork and collaboration
- Professionalism and courtesy
- Animal care and handling
- Customer service and support
- Sales and transaction management
- Communication skills
Languages
English
Professional
Timeline
Cashier/Sales Associate
Ollie's Bargain Outlet
06.2024 - Current
Kennel Assistant
North Dallas Veterinary Hospital
07.2023 - 02.2024
High school diploma -
Texas Virtual Academy At Hallsville
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