Chelse Chenier
Thibodaux,LA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Access Authorization Supervisor
Entergy Waterford 3
10.2022 - Current
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Oversee the department budget as budget coordinator
- Initiate and maintain vendor contracts
- Approve and track monthly invoices
- Review and adjudicate derogatory background information as a Reviewing official.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Provided support during internal and external audits, ensuring smooth operations and compliance with the required standards.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Senior Access Coordinator
Entergy Waterford 3
05.2020 - 09.2022
- Developed strong working relationships with colleagues across multiple departments through effective collaboration on shared initiatives or projects impacting patient access operations.
- Facilitated interdepartmental coordination by promptly addressing inquiries from various hospital units related to bed availability, transfers, or discharge planning efforts.
- Assisted in the development of access policies and procedures, improving overall operational efficiency.
- Enhanced patient satisfaction with efficient scheduling of appointments and followups.
- Process, review and adjudicate background information for applicants.
- oversee work of the coordinators
- Perform and manage the day to day operations in fitness for duty and access.
- Trained new staff members on relevant software systems, contributing to a well-prepared workforce.
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Provided administrative support during internal and external audits, ensuring smooth operations and compliance with the required standards.
Access Coordinator
Entergy Waterford 3
08.2017 - 05.2020
- Ensured timely resolution related to access issues through diligent investigation and follow-up communication efforts.
- Played a crucial role in processing applicants for UAA/UA by ensuring adherence to established guidelines, standards, or protocols as part of the overall UAA/UA application process.
- Worked closely with HR teams to ensure seamless onboarding processes for new hires, setting them up for success from day one.
- Conducted thorough reference checks, ensuring candidates met Nuclear Regulatory Commission requirements.
- Process, review and adjudicate all background elements for applicants requesting badges.
Administrative Specialist
Entergy Waterford 3
05.2016 - 08.2017
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
Project Cost Analyst/Project Administrative Assistant
Chicago Bridge And Iron
09.2014 - 05.2016
- Maintained up-to-date knowledge of industry trends and best practices related to cost analysis methodologies.
- Prioritized cost analysis efforts based on a risk-based approach, focusing resources on high-value projects with the most significant potential for cost savings.
- Improved financial forecasting accuracy for projects by conducting thorough cost analysis and identifying potential risks.
- Developed user-friendly tools to simplify data collection processes from multiple sources during the initial stages of Fukushima Project.
- Assisted with contract administration tasks such as reviewing agreements, monitoring deadlines, and managing correspondence with clients or vendors as needed.
- Assisted Project Manager in tracking budget expenditures and identifying areas for cost optimization.
- Monitored ongoing project performance closely, making adjustments as needed to ensure timely completion of milestones.
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management and Development
- Employee Motivation
- Processes and procedures
- Process Monitoring and Improvement
- Contract Management
- Complex Problem-Solving
- Integrity and Trustworthiness
- Workplace Safety
- Effective Leadership
- Nuclear industry expertise
Certification
- Certified BAT Intoximeter Insurctor
Languages
Spanish
Native or Bilingual
Timeline
Access Authorization Supervisor
Entergy Waterford 3
10.2022 - Current
Senior Access Coordinator
Entergy Waterford 3
05.2020 - 09.2022
Access Coordinator
Entergy Waterford 3
08.2017 - 05.2020
Administrative Specialist
Entergy Waterford 3
05.2016 - 08.2017
Project Cost Analyst/Project Administrative Assistant
Chicago Bridge And Iron
09.2014 - 05.2016
- Certified BAT Intoximeter Insurctor
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