Chelsea A. Jaramillo
La Feria,TX
Summary
Motivated and detail oriented professional with over 7 years of experience in hospitality, healthcare and property management. Bringing strong organizational and interpersonal skills, with a career focus on transitioning into real estate.
Overview
9
9
years of professional experience
Work History
Patient Account Representative
Prime Healthcare LLC.
09.2021 - Current
- Contacted insurance companies to resolve outstanding medical balances through phone, email and written correspondence
- Updated account records and coordinated with insurance providers to ensure accurate billing
- Increased incoming revenue, overturning 80% of denied accounts
Manager
Khan’s Grill
07.2018 - 09.2021
- Supervised, trained, and motivated 15+ employees across 3 different locations of front and back-of-house staff to deliver high quality service
- Managed budgets, inventory, and vendor relationships to control costs and maximize profitability
Waitstaff
Khan’s Grill
11.2016 - 07.2018
- Provided prompt and friendly table service to ensure a positive dining experience
- Handled customer concerns and resolved issues quickly to maintain satisfaction and repeat business
Office/Personal Assistant
Khans Grill CEO
10.2019 - 09.2021
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Property Manager
Real Estate Investor
10.2019 - 09.2021
- Managed tenant relations across 12 different residential locations and 13 Commercial locations including leasing agreements, rent collection, conflict resolution, and lease enforcement
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Streamlined property maintenance processes for increased efficiency and lower costs.
- Maintained accuracy and privacy when composing highly technical and sensitive correspondence.
Education
Certificate of Completion - Cosmetology
University of Cosmetology Arts And Sciences
Harlingen, TX11-2022
High School Diploma -
La Feria High School
La Feria, TX05-2017
Skills
- Customer relationship management (CRM)
- Time Management
- Adaptability
- High Pressure Performer
- Microsoft Office (Word, Excel, Outlook)
- Google Drive
- DocuSign
- Canva
- Adobe
- QuickBooks
Timeline
Patient Account Representative
Prime Healthcare LLC.
09.2021 - Current
Office/Personal Assistant
Khans Grill CEO
10.2019 - 09.2021
Property Manager
Real Estate Investor
10.2019 - 09.2021
Manager
Khan’s Grill
07.2018 - 09.2021
Waitstaff
Khan’s Grill
11.2016 - 07.2018
Certificate of Completion - Cosmetology
University of Cosmetology Arts And Sciences
High School Diploma -
La Feria High School
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