Chelsea Albaugh
Pittsburgh,PA
Summary
Driven and adaptable professional with a proven track record at Duquesne University. Excels in interpersonal communication and data recording, enhancing customer experience and operational efficiency. Demonstrates exceptional adaptability, multitasking abilities, and a strong work ethic. Hardworking and highly motivated professional eager to lend combined knowledge and skills to enhance performance. Operates well in individual and team capacities, leveraging a seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Desk Aid
Duquesne University
01.2024 - Current
- Answered questions from guests and students regarding building rules, regulations, and activities
- Managed front desk duties, including allowing students into the building, granting access to unregistered guests, and reporting building issues and student complaints
- Monitored cameras and student entry to ensure registration
- Answered phone calls and took messages for other office members
- Utilized Microsoft software to update Excel sheets, file student complaints, and contact other building workers.
Server
Bob Evans
03.2021 - 08.2023
- Provided excellent customer service by responding to needs and requests
- Greeted guests and accommodated them to build a positive experience
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in a dynamic environment while staying calm and composed.
Education
Bachelor of Arts - Political Science
Duquesne University
Pittsburgh, PA05.2026
Skills
- Interpersonal communication
- Task prioritization
- Excellent communication
- Data recording
- Adaptability and flexibility
- Policy enforcement
- Conflict and complaint resolution
- Strong work ethic
- Reliability
- Relationship building
Accomplishments
- Proven track record of excelling in interpersonal communication and data recording
- Demonstrated exceptional adaptability, multitasking abilities, and strong work ethic
- Consistently surpassed employer expectations
- Operates well in both individual and team capacities
Affiliations
The National Society of Leadership and Success
Timeline
Desk Aid
Duquesne University
01.2024 - Current
Server
Bob Evans
03.2021 - 08.2023
Bachelor of Arts - Political Science
Duquesne University
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