Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea A. Mangal

Freeport

Summary

Dynamic Business Manager with extensive experience at Pratt & Whitney, excelling in resource planning and data analysis. Proven track record in enhancing performance metrics and delivering impactful presentations. Known for excellent communication skills and a collaborative approach, driving successful staffing strategies that align with organizational goals.

Overview

17
17
years of professional experience

Work History

Business Manager

Pratt & Whitney
East Hartford
11.2021 - Current
  • Manage and report on all facets of manpower resource planning, outsourcing, as well as overhead planning.
  • Collaborate with the executive leadership team on various business aspects, ensuring that staffing actuals align with budgeted hours.
  • Present detailed monthly staffing data to executive team.

Senior Associate

Pratt & Whitney
East Hartford
10.2016 - 11.2021
  • Support upper management in tracking outsourcing actuals against requirements for key aerospace engine programs.
  • Create reports, presentations, and agendas for various departments.
  • Facilitated administrative tasks for executive management team.

Account Coordinator

USI Consulting Group
Glastonbury
01.2016 - 10.2016
  • Initiate fund change process with service providers
  • Assist in the creation of reports, presentations and/or agendas
  • Assist in the development and maintain relationships with clients and service providers
  • Support the administrative tasks of the Account management team
  • Attend periodic meetings via conference call with clients and service providers

Investment Administrator

USI Consulting Group
Glastonbury
06.2013 - 01.2016
  • Maintain key client database
  • Support the critical administrative tasks of the Advisory Group (Investment Analysts, Investment Strategists and key Executive Management
  • Create and maintain the organization of key quarterly investment reports
  • Performs mutual fund trading based on IPS client target percentage
  • Create template for consolidated financial analysis reports
  • Responsible for occasional correspondence to clients regarding various financial requirements
  • Able to multi-task a variety of projects and assignments

Customer Experience Associate

Old Navy
South Windsor
08.2009 - 06.2013
  • Assisted customers in locating merchandise throughout regional locations
  • Recovered and organized tables to make the customer’s shopping experience easier
  • Made recommendations to optimize customer’s shopping experience
  • Finalized customer transactions quickly and efficiently, both purchases and refunds
  • Addressed and resolved customer concerns in a professional and friendly manner

Customer Service Associate (During store liquidation)

Linen ‘N Things
Farmington
06.2008 - 08.2008
  • Assisted customers in locating merchandise
  • Recovered the store and re-stocked shelves
  • Finalized customer purchase transactions quickly and efficiently

Education

Masters of Business Administration - Entrepreneurship

Southeastern Oklahoma State University
Durant, OK
12.2020

Bachelor of Science - Business, Management

University of Connecticut
Storrs, Connecticut
05.2013

Skills

  • Resource planning
  • Data analysis
  • Presentation development
  • Process improvement
  • Performance metrics
  • Excellent communication
  • Experienced with Microsoft Office applications

Timeline

Business Manager

Pratt & Whitney
11.2021 - Current

Senior Associate

Pratt & Whitney
10.2016 - 11.2021

Account Coordinator

USI Consulting Group
01.2016 - 10.2016

Investment Administrator

USI Consulting Group
06.2013 - 01.2016

Customer Experience Associate

Old Navy
08.2009 - 06.2013

Customer Service Associate (During store liquidation)

Linen ‘N Things
06.2008 - 08.2008

Masters of Business Administration - Entrepreneurship

Southeastern Oklahoma State University

Bachelor of Science - Business, Management

University of Connecticut

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