Jennifer W. Williams
Program Manager
Canton,MI
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Business Program Manager
Envorso, LLC Onsite With Ford Motor Company
Detroit, MI
01.2020 - Current
- Define, plan, and manage project timelines, objectives, goals, and milestone activities for Digital Automotive Technology Active Drive Assist Features
- Manage and direct cross functional teams consisting of Engineers, Suppliers, Finance and Buyers
- Generate/facilitate documentation per department process and/or procedures for Digital Automotive Technology Active Drive Assist Features
- Establish and maintain $4.5 mil(s) program budgets based on information from each management team
- Create internal Statements of Work, receive and review supplier invoices and process approved supplier payments
- Track all open issues, conduct review meetings internal and external with suppliers
- Facilitate communication with outside suppliers, running open issues meetings and tracked action items
- Define classification levels for privacy information and intellectual property
- Track and report program results to stakeholders
Grief Support
Addison, A Pet Grief Foundation Non-Profit
Canton, MI
04.2018 - 09.2020
- Directed all efforts for branding and market positioning, including social media
- Created and implemented comprehensive plan for development and marketing activities
- Responsible for financial condition along with business development
- Developed and designed strategic plans to raise funds for their organization in cost-effective and time-efficient manner
- Developed new website, including constituent research and client needs
- Used Microsoft Word and other software tools to create documents and other communications
- Improved operations through consistent hard work and dedication
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease
Analytical Program Manager
Envorso, LLC onsite with Ford Motor Company
Dearborn, MI
07.2019 - 01.2020
- Maintained multiple mapping project plans to reflect latest progress and status
- Pro-actively identified late tasks, issue/risk areas and actions to follow
- Developed, maintained, and analyzed inter-dependencies within and among projects
- Communicated project status to Senior leadership
- Actively engaged with project team on follow-up actions and issue/resolution
- Infrastructure deployments
- Identified issues, analyzed information and provided solutions to problems
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
UX Program Manager
MSX International Onsite At Ford Motor Company
Dearborn, MI
02.2019 - 06.2019
- Partnered with user interface UX Managers to translate information into easy-to-use solutions
- Produced wireframes that contribute to user-centered design to update internal systems
- Compiling data analysis
- Developed project schedules and plans
- Integrated multiple project schedules using various software tools
- Maintained compliance with corporate and public regulations
- Performed data analysis relevant to project tasks
- Developed team communications and information for meetings
- Participated in team-building activities to enhance working relationships
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Entrepreneur
Pawsitive Pet Care
Canton, MI
10.2012 - 12.2018
- Determined business plan, demographics, mission statement and vision
- Maintained a consistent year over year profit margin of 40%
- Created marketing plans encompassing branding
- Generated signage for use on business cards, door hangers, standing signs for conventions and advertising in both local papers and published magazines
- Built, maintained, and revised website to include running commercials, blogging and interactive portal for clients to create profiles and store credit card information
- Represented organization by sharing relevant content on social media websites Facebook, Twitter, Instagram, and LinkedIn
- Managed home office and employee’s schedules with oversight on employee performance
- Maintained business in accordance with city and state regulations
- Devised processes to boost long-term business success and increase profit levels
Logistical Program Manager Noise Vibration Harness
MSX International Onsite At Ford Motor Company
Dearborn, MI
12.2013 - 07.2014
- Planned and organized Pressure Treated (PT) NVH program reviews aligned with milestone deliverables
- Monitored and reported on program health chart objectives
- Acted as single point of contact for all PT NVH headcount budgets
- Resource planning, monitor, report, and budget
- Developed, managed, and forecasted yearly production budgets, worth $296mil(s) in revenue
- Used coordination and planning skills to achieve results according to schedule
- Created plans and communicated deadlines to ensure projects were completed on time
- Developed and maintained courteous and effective working relationships
Fleet Operations Manager
Aditya Birla Minacs onsite, Ford Motor Company
Allen Park, MI
01.2010 - 12.2013
- Developed, managed, and forecasted yearly production budgets, worth $203 mil(s) in revenue
- Analyzed and monitored ordering scheduling process for Military and Fleet Departments
- Produced and managed charts and graphs for monthly Executive Business Plan Review meetings
- Created and distributed Direct Fleet and Regional tracking reports on bi-weekly basis to update Executive Management on status of large tenders
- Accountable for development and implementation of training materials for GOALS (Global Ordering and Logistics Systems) for export dealers
Rental Account Manager
Aditya Birla Minacs onsite, Ford Motor Company
Allen Park, MI
09.2006 - 12.2010
- Developed quotations and obtained necessary management approvals for sale of commercial vehicles to Direct Rental Car customers, affiliate, and regional dealers
- Processed orders and advised fleet customers on order status
- Coordinated with credit department to arrange appropriate credit for ordered units and followed-up with distributor/customer to obtain proper financial coverage prior to order submission
Education
Bachelor of Arts - Criminology
University of Michigan – Dearborn
Dearborn, MI 09.2006 - 12.2010
Certified ScrumMaster (CSM) - CSM
Scrum Alliance
Westminster, CO 10.2021 - 10.2020
Tableau -
Udemy
San Francisco, CA 10.2021 - 10.2020
Leadership Canton - Development And Financial Surrounding Canton Twp
Canton Chamber of Commerce
Canton, MI 05.2015 - 09.2015
Skills
Certified Master Agile Methodologies
Hybrid Solutions
Results Oriented
Effective Multi-tasker
Project Management
Resource Planning
Team leadership and direction
Policy and procedure improvements
Documentation proficiency
Program leadership
Infrastructure Development Life Cycle
Budgeting and Resource Management
Information Protection / Data Classification
Vendor management
Cost Estimates & Budgets
Cross functional Team Builder
Data analysis
Strategic planning
Disaster Recovery / Business Continuity
Electronic and communication systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Certified ScrumMaster (CSM) - CSM
Scrum Alliance
10.2021 - 10.2020
Tableau -
Udemy
10.2021 - 10.2020
Business Program Manager
Envorso, LLC Onsite With Ford Motor Company
01.2020 - Current
Analytical Program Manager
Envorso, LLC onsite with Ford Motor Company
07.2019 - 01.2020
UX Program Manager
MSX International Onsite At Ford Motor Company
02.2019 - 06.2019
Grief Support
Addison, A Pet Grief Foundation Non-Profit
04.2018 - 09.2020
Leadership Canton - Development And Financial Surrounding Canton Twp
Canton Chamber of Commerce
05.2015 - 09.2015
Logistical Program Manager Noise Vibration Harness
MSX International Onsite At Ford Motor Company
12.2013 - 07.2014
Entrepreneur
Pawsitive Pet Care
10.2012 - 12.2018
Fleet Operations Manager
Aditya Birla Minacs onsite, Ford Motor Company
01.2010 - 12.2013
Bachelor of Arts - Criminology
University of Michigan – Dearborn
09.2006 - 12.2010
Rental Account Manager
Aditya Birla Minacs onsite, Ford Motor Company
09.2006 - 12.2010
Hobbies
Travel
Master Gardener Certified
Bird Watching
Cooking
Movies
Reading
Yoga
Hobbies
Travel
Master Gardener Certified
Bird Watching
Cooking
Movies
Reading
Yoga