Debrah Martin
Arlington,TX
Summary
Experienced Sr. Project/Program Manager, Certified Scrum Master (CSM), Certified Product Owner (CSPO), Servant Leader (SL), and Generative AI for PMs with over 12 years of expertise in managing diverse projects, delivery, and budgets, leading onshore and offshore teams, and overseeing change management processes. Skilled in Agile ceremonies, project execution plans, and executive briefings, and proficient in MS Project, Power BI, JIRA, Confluence, and other tools. Facilitates Value Stream Mapping (VSM) and coaches’ teams to higher performance. Expert in developing and implementing project plans, collaborating with IT PMO on reporting, and managing risks and metrics. Known for weekly metrics reports, managing escalations, and project control analysis. Possesses comprehensive knowledge of SDLC methodologies, tools, and change management techniques. Dedicated to enhancing project management best practices and driving continuous improvement, fostering safe work environments, and emphasizing servant leadership. Partners with leaders and sponsors to define project approaches and success metrics. Supported 70+ applications using Waterfall, Agile, and Hybrid methodologies for project implementations, release management, post-project support, and on/off shore work models.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Project/Program Manager/Certified Scrum Master/Certified Product Owner/Servant Leadership
UST Services
01.2021 - 01.2024
- Certified Scrum Master (CSM) and Certified Product Owner (CSP) with experience leading Agile teams, generating, and tracking Agile metrics, and facilitating Agile ceremonies (Daily standups, retrospectives, sprint planning, and backlog management)
- Developed and executed project implementations, and release management planning for projects ranging from small to large budgets (2.5M+), and supporting 70+ applications using Waterfall, Agile, and Hybrid methodologies
- Conducted Waterfall workshops for technical and functional specifications with clients and technical teams, ensuring detailed requirement gathering and addressing dependencies for various project solutions
- Collaborated with PMO leadership to enhance project management best practices and tools, focusing on continuous improvement and productivity enhancement within Agile teams.
Sr. Project/Program/Certified Scrum Master/Product Owner - Contractor
DANA Incorporated
07.2023 - 12.2023
- Managed large Corporate Payroll IT Project/Program Migrations to accommodate various platforms changes within the organization (i.e., SAP, Salesforce, 401K, HR, Treasury, ADP-T & A, Banking, Tax, Wage Types, Multi-Vendor, Finance (Budgets), Vanguard Elections, Concur, G/L, and G/L FICO IT and Garnishments which included multiple project and infrastructure teams including Sr
- Level leadership
- Directed onshore and offshore teams, managed budgets, planned communication, and executed projects from kickoff to implementation using Waterfall methodologies
- Managed the Change Management processes, training, and rollout support; collaborated with PMO and senior leadership for status reporting, metrics, and issue escalation
- Manufacturing Projects – Oversaw hardware/software implementations for e-Propulsion systems at multiple DANA locations, including plant launches, infrastructure setups, and post-warranty support
- Used tools like MS Project, Power BI, Salesforce, and Service Now for tracking and reporting.
Sr. Project/Program/Certified Scrum Master & Product Owner - Contractor
Experian
01.2021 - 07.2023
- Managed a range of programs and budgets for consumer, business, and credit solutions, including post-project support and maintenance during warranty periods
- Utilized various project methodologies (Waterfall, Hybrid, Iterative, Agile Scrum) from kickoff to closure, including conducting transition support and lessons learned ceremonies
- Employed tools like JIRA, Power BI, and MS Project for issue reporting, tracking project metrics, and maintaining project documentation (plans, logs, dashboards) for governance and oversight
- Coordinated resource assignments, vendor relations, and cross-functional team collaborations; provided performance feedback to senior leadership and managed onshore/offshore models.
Business Analyst/Sr. Project & Program Mgr./Certified Scrum Master
US Airways/American Airlines DFW
08.2010 - 12.2020
- Managed IT projects and maintenance support, applying both Waterfall and Agile/SAFe methodologies to efficiently manage team backlogs and successfully deliver Minimum Viable Products (MVPs) while meeting budgetary and time constraints
- Oversaw the TSA Pre- Project for the Airline campus, managing multiple business areas and five IT project teams encompassing senior architects, infrastructure resources, business analysts, and QA analysts
- Maintained responsibility for managing technical support services for more than 70 client applications, including 24/7 on-call assistance and conducting disaster recovery simulations to certify system readiness
- Created KPIs using Power BI and Tableau to track team performance, managed onshore/offshore teams during COVID transitions, developed DevOps initiatives, and led Value Stream Mapping to improve processes and eliminate project waste.
Business Analyst/Project Mgr.
US Airways - AZ (Now American Airlines)
08.2010 - 12.2014
- Managed and developed strategic plans for internal projects, including sales, shuttle services, promotions, airport notification applications, One World Alliance Partners, Code Share and loyalty programs, and corporate .com sites (ticketing software/sales/mileage programs)
- Designed, developed, and supported application requirements using tools like MS Project Suite, CA Rally Agile Suite, Agile Scrum, Trello, TFS, and JavaScript, ensuring alignment with stakeholder needs and project goals
- Utilized tools such as Tableau, Power BI, DevOps, GitHub, Hygieia Dashboard, and Planview for tracking and reporting; facilitated Value Stream Mapping (VSM) and team maturity assessments to enhance process efficiency and team performance.
Education
BS : Technical Management -
DeVry University
Phoenix, AZ10.2000
Skills
- Servant Leadership Levels 1 & 2
- Certified Scrum Master
- MS Project
- Agile Methodologies
- Microsoft Office Product Suite
- Budget Management
- Agile Coaching & Mentoring
- Agile Application Development
- Certified Product Owner
- Kanban
- Conflict Resolution
- Technical Project Management
- PMO Development
- IT Project Implementation
- Manufacturing Projects implementation of LVs
- Agile Leadership
- JIRA
- Leadership Development
- Communication
- Business Agility
- Generative AI-PM
- Value Stream Mapping Facilitator
- Confluence
- Microsoft Teams
- Vendor Management/SOWs
- Power BI
- Change Management
- Software development life cycle
- Project Management
- Technical acumen
- Risk Management
- Product Backlog Management
- Requirements Elicitation
Certification
- Certified Scrum Master (CSM), 03/12, 03/26
- Certified Scrum Product Owner (CSPO), 2024, 2026
- ALP Certificate Servant Leadership (SL), 07/23
- Certificate PowerBI, 12/23
- PMI Certificate Generative AI- PM, 05/24
- PMI Certificate Earned Value (EV), 02/24
Timeline
Sr. Project/Program/Certified Scrum Master/Product Owner - Contractor
DANA Incorporated
07.2023 - 12.2023
Sr. Project/Program Manager/Certified Scrum Master/Certified Product Owner/Servant Leadership
UST Services
01.2021 - 01.2024
Sr. Project/Program/Certified Scrum Master & Product Owner - Contractor
Experian
01.2021 - 07.2023
Business Analyst/Sr. Project & Program Mgr./Certified Scrum Master
US Airways/American Airlines DFW
08.2010 - 12.2020
Business Analyst/Project Mgr.
US Airways - AZ (Now American Airlines)
08.2010 - 12.2014
BS : Technical Management -
DeVry University
- Certified Scrum Master (CSM), 03/12, 03/26
- Certified Scrum Product Owner (CSPO), 2024, 2026
- ALP Certificate Servant Leadership (SL), 07/23
- Certificate PowerBI, 12/23
- PMI Certificate Generative AI- PM, 05/24
- PMI Certificate Earned Value (EV), 02/24
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