Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Educationcertificationachievements
Technologiesandtools
Research Project
Certification
Work Availability
Affiliations
Work Preference
Quote
Software
Interests
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Meghna Shah

Meghna Shah

Union City,CA

Summary

Sr. Project Manager/ Program Manager / Certified Scrum Master Result Oriented and innovative IT Manager with 15+ years of experience. Easily communicates complex technical requirements to nontechnical stake holders. Excellent leadership record of leading development, data center and IT teams in enterprise-wide development projects. Executed web based & cloud technologies projects using Agile (Scrum) methodologies. Completed software releases using collaboration, analytical and problem-solving skills in large cross-functional teams as well as to bring order to complex issues and ensure the result aligns with business needs. Delivered secure enterprise software that is easy to use and maintained with outstanding user and customer experience.

Overview

18
18
years of professional experience
1
1
Certification
3
3
Languages

Work History

Sr. Project Manager/ Program Manager / Certified Scrum Master

Scum Alliance
03.2022 - 03.2024
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.

Customer Success IT Team | Program Manager

ICICI Bank
12.2016 - 09.2022
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.

Oracle Enterprise Manager | Project Manager

ICICI Bank
12.2013 - 12.2016
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Developed and implemented strategic project plans to meet business objectives.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Analyzed project performance data to identify areas of improvement.

Veritas NetBackup Team | Team Lead

ICICI Bank
12.2008 - 12.2013
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Done high end Trouble shooting to get Netback up a success
  • Well appreciated by leader for achieving such a 96% success rate in NetBackup admin

Veritas NetBackup Team | Sr. Software Engineer

Reliance Communications Ltd
04.2006 - 12.2008
  • Developed scalable applications using agile methodologies for timely project delivery.
  • Optimized code performance for improved user experience and system efficiency.
  • Enhanced software functionality by identifying and resolving complex technical issues.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Demonstrated experience and good hands-on programming experience C#. NE, Python and Angular.
  • Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
  • Developed robust, scalable, modular and API-centric infrastructures.
  • Analyzed data to coordinate installation of new systems or modification of existing systems.
  • Analyzed work to generate logic for new systems, procedures and tests.
  • Built databases and table structures for web applications.
  • Corrected, modified and upgraded software to improve performance.
  • Tested and deployed scalable and highly available software products.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Investigated new and emerging software applications to select and implement administrative information systems.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.

Education

Bachelor of Science - Computer Engineering

Dnyaneshwar Vidhya Pith
Mumbai
07.2006

Skills

  • IT Team Management
  • Performance Optimization
  • Monitoring & evaluation
  • Risk Management
  • Troubleshooting
  • Research Skills
  • Conflict Resolution
  • Customer support
  • Budget Management
  • Reporting & Documentation
  • Impact assessment
  • IT Product management
  • Negotiation skill
  • Interpersonal communication
  • Excellent problem solving

Accomplishments

Facilited

Result Oriented and innovative IT Manager with 15+ years of experience. Easily communicates complex technical requirements to
nontechnical stake holders. Excellent leadership record of leading development, data center and IT teams in enterprise-wide development
projects.

Educationcertificationachievements

  • Bachelors of Engineering - Computer Engineering, Dhyaneshwar Vidhyapith, Pune, 07/2006
  • Executive MBA, SP Jain Global Management (dropped out due to father's death), 12/2017
  • Certified Scrum Master (CSM), Scrum Alliance, 1550771, 03/2022
  • Volunteering for "Share a Smile" a registered Nonprofit Organization, 08/2021 - Current
  • Worked for Nonprofit organization "Shramik Naari Sangh" for the empowerment of underprivileged women, 09/2006 - 08/2021
  • Gave presentations about products made by underprivileged women to VPs, Chairman's of big corporate, 10/2012
  • Research Project - Devise Business Strategy for Successful Commercial Launch of Homeopathic Pain Relief Product - Abaca Miracle Spray using Qualitative Market Research Techniques, 02/2019

Technologiesandtools

  • Agile/Scrum/Kanban
  • Waterfall SDLC
  • Confluence
  • Jira
  • SharePoint
  • Microsoft Office
  • Microsoft Power BI
  • Smartsheet
  • WFM(WorkForce Management) Tool

Research Project

Jan 2020 - May 2020Jan 2020 - May 2020Research Project - Devise Business Strategy for Successful Commercial Launch of Homeopathic Pain Relief Product - Abaca Miracle Spray using Qualitative Market Research Techniques - Now in MarketResearch Project - Devise Business Strategy for Successful Commercial Launch of Homeopathic Pain Relief Product - Abaca Miracle Spray using Qualitative Market Research Techniques - Now in Market

  • The aim of this research is to launch homeopathic pain relief product – Abaca Miracle Spray.
    This is a unique Product one of its kind, based on homeopathic spray developed for Quick Pain Relief without side effect
    Market Size of Indian Topical Pain Relief Products is estimated at Rs. 4200 Crores & growing at 10 to 12% per annum. This makes it a Very Attractive Market for Abaca Miracle Spray.
  • Research Skills, Business Analysis and +2 skills

Certification

Licenses & certifications Licenses & certifications

  • Scrum AllianceScrum - Certified Scrum Master

1550771Certified ScrumMaster® (CSM®)Certified ScrumMaster® (CSM®)Show credential


  • Simplilearn : Jul 2021Project Management Professional (PMP)Project Management Professional.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Non profit organization

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCareer advancementWork from home optionStock Options / Equity / Profit SharingPersonal development programsCompany Culture

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

Veritas Netbackup

Oracle Enterprise Manager

IVR

Genesis Software

Interests

Healing People

Helping Needy

Music

Watching Creative Movies

Timeline

Sr. Project Manager/ Program Manager / Certified Scrum Master

Scum Alliance
03.2022 - 03.2024

Customer Success IT Team | Program Manager

ICICI Bank
12.2016 - 09.2022

Oracle Enterprise Manager | Project Manager

ICICI Bank
12.2013 - 12.2016

Veritas NetBackup Team | Team Lead

ICICI Bank
12.2008 - 12.2013

Veritas NetBackup Team | Sr. Software Engineer

Reliance Communications Ltd
04.2006 - 12.2008

Bachelor of Science - Computer Engineering

Dnyaneshwar Vidhya Pith

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Meghna Shah