Chelsea Ball
Summary
Enthusiastic and reliable professional with a passion for delivering excellent customer service and creating memorable dining experiences. Maintains a focused and positive attitude even in stressful situations and high-volume environments. Committed to providing exceptional service and ensuring customer satisfaction at all times.
Overview
4
4
years of professional experience
Work History
Server
Breakfast Kitchen Bar
09.2024 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server
Lakeside House
06.2024 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Server
Flower Child
02.2024 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess
Gabriella's American Cuisine
05.2021 - 12.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
AA - Fashion Design
Mesa Community college
Mesa, AZ02.2025
Study Abroad
Florence University of The Arts
Italy12.2022
High School Diploma -
Desert Mountain High School
Scottsdale, AZ05.2022
Skills
- Organized and dependable
- Time management
- Guest engagement
- Ability to work well with others
- Self motivated and willing to learn
- Attention to detail
- Suggestive selling
Personal Information
NRF Foundation Customer Service and Sales, Food Handlers Card, Title 4 Liquor License
Timeline
Server
Breakfast Kitchen Bar
09.2024 - Current
Server
Lakeside House
06.2024 - 08.2024
Server
Flower Child
02.2024 - 06.2024
Hostess
Gabriella's American Cuisine
05.2021 - 12.2021
AA - Fashion Design
Mesa Community college
Study Abroad
Florence University of The Arts
High School Diploma -
Desert Mountain High School
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