Chelsea Barnett
Winona,TX
Summary
Dynamic professional with a proven track record in customer service and education, demonstrated at Maximus Call Center. Skilled in MS Excel and problem-solving, excelling in high-pressure environments while ensuring client satisfaction and safety. Experience includes enhancing children’s learning at Footprints Learning Center, showcasing the ability to efficiently manage multiple tasks. Committed to delivering exceptional service and fostering educational growth.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Patti Bullock
Van, TX
04.2024 - Current
- Daily personal hygiene
- Assist the nurse
- Clean liens
Customer Service Representative
Maximus Call Center
Athens, TX
05.2023 - 03.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Daycare Teacher
Footprints Learning Center
Fountain Inn, SC
01.2022 - 01.2023
- Maintained daily records of individual activities, behaviors, meals and naps.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Ensured safety of all children by monitoring playground equipment use.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Adapted teaching methods to suit different learning abilities and styles within the classroom.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Education
Certificate - Medical Billing and Coding
Ultimate Medical Academy
05-2024
Skills
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
- Written and verbal communication
- Problem solving skills
- Time management skills
- Schedule management
- Vital signs monitoring
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Timeline
Home Health Aide
Patti Bullock
04.2024 - Current
Customer Service Representative
Maximus Call Center
05.2023 - 03.2024
Daycare Teacher
Footprints Learning Center
01.2022 - 01.2023
Certificate - Medical Billing and Coding
Ultimate Medical Academy