Tashunda Robinson
Thomasville,USA
Summary
Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry.Energetic professional ready to bring medical training and new ideas to a progressive healthcare facility that demands and recognizes efficient and effective practice.Dedicated, independent and motivated customer service professional seeking to provide attentive, highly professional service for a dynamic healthcare provider.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dietary Aide
Thomasville Medical Center
04.2021 - 12.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Assembly Worker/Machine Operator
Polaris Industries
11.2021 - 02.2024
- Ensured quality met specifications and quickly addressed quality concerns
- Paid close attention to detail and followed work instructions to ensure proper part assembly
- Performed product assembly process within assigned work area in a team-oriented environment
- Worked at required pace to meet daily production schedules
Retail Sales
ASM Global
03.2019 - 03.2021
- Completed request for special orders or contacted other stores to locate desired items
- Interacted with customers, sold and upsold merchandise, answered questions regarding products, recommended, selected, and helped locate best product to match customer needs, and handled final sale
- Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer
- Provided efficient and courteous customer service
- Worked in a positive, respectful, and team-oriented manner and interacted with diverse customers and staff
Customer Service Representative
FirstSource Healthcare
08.2018 - 02.2019
- Documented activity in customer accounts in an accurate manner and ensured confidentiality
- Entered customer account data and communicated in a clear and concise manner
- Identified customer needs, provided resolutions to problems, and followed established procedures
- Interacted with customers via inbound and outbound calls to answer inquiries and to provide assistance
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
01.2024
Skills
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
- Typing Speed: 45 WPM
- Written and verbal communication
- Decision-making skills
- Problem solving skills
- Time management skills
- Data entry (experience using 10-key number pad)
Certification
Ultimate Medical Academy, Tampa, FL, HIPAA, Taught the basic principles of the Health Insurance Portability and Accountability Act (HIPAA). Covered fundamental HIPAA privacy and security principles, such as administrative, physical and technical safeguards handling and use of protected health information and many others.
Proficiencies
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
Typing Speed
45 WPM
Honors Awards
Ultimate Medical Academy Honor Roll
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
Timeline
Assembly Worker/Machine Operator
Polaris Industries
11.2021 - 02.2024
Dietary Aide
Thomasville Medical Center
04.2021 - 12.2024
Retail Sales
ASM Global
03.2019 - 03.2021
Customer Service Representative
FirstSource Healthcare
08.2018 - 02.2019
Diploma - Medical Billing and Coding
Ultimate Medical Academy
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