Chelsea Baro
Cheektowaga,NY
Summary
Equipped with eclectic work background, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2025
2025
years of professional experience
Work History
Reptile Specialist/ Sales Associate
Pet & Aquatic Warehouse
04.2021 - 06.2024
- Increased awareness of reptile species by educating visitors on the care and importance of the animals.
- Enhanced visitor experience through conducting interactive live animal presentations and demonstrations.
- Implemented safety protocols to ensure the well-being of staff, volunteers, visitors, and animals within the facility.
- Maintained accurate inventory records for all animals at the facility.
- Collaborated with veterinary staff for medical treatment and preventative healthcare of reptiles in the collection.
- Provided expert advice to colleagues and public on reptile care, handling, and management techniques.
- Maintained high standards of animal welfare through meticulous record-keeping and daily health checks.
- Enhanced facility''s reputation as a leader in reptile care by consistently providing exceptional husbandry practices, educational programs, and conservation initiatives.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Educated visitors and staff on proper animal care and handling.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Dog Daycare Attendant
Pet Cabana
02.2020 - 04.2021
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated with customers over animals' specific needs, foods, medications, and wellbeing.
- Scheduled appointments for daycare and grooming in person, and over the phone.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Dog Daycare Attendant
K9 Cloud 9
03.2019 - 06.2019
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
- Exercised animals regularly with walks and rigorous play activities.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Increased owner satisfaction, providing regular updates and photos of their pets' day, promoting peace of mind.
- Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Enhanced dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Bathing and light grooming of dogs of all sizes, including assisting customers with the facilities self-dog wash options
- Enhanced customer experience by creating keepsakes with the dogs to send home on holidays and special occasions
Kennel Attendant and Grooming Assistant
Tracy's K9 Bed and Breakfast
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Assisted in grooming of dogs of all breeds and sizes
- Assisted in medicating dogs with extra needs
- Coordination with customers over appointments, pick ups, and drop offs.
- Handled cash and card payments
Cashier
Food Lion
01.2017 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Retrieved shopping carts from cart returns in parking lot
Animal Care Attendant
Lynchburg Humane Society
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Assisted in restraining aggressive and frightened animals for veterinary checks
- Socialization of animals entering facility to ensure best chance at adoption
Education
Advanced Studies -
Amherst County High School
Amherst05.2015
Skills
- Easily adaptable, quick to learn
- Record keeping
- Customer communication
- Customer service
- Problem-solving
- Honest and dependable
- Attention to detail
- Housekeeping duties
- Microsoft office
- Supply unloading and storage
Timeline
Reptile Specialist/ Sales Associate
Pet & Aquatic Warehouse
04.2021 - 06.2024
Dog Daycare Attendant
Pet Cabana
02.2020 - 04.2021
Dog Daycare Attendant
K9 Cloud 9
03.2019 - 06.2019
Cashier
Food Lion
01.2017 - 04.2018
Kennel Attendant and Grooming Assistant
Tracy's K9 Bed and Breakfast
Animal Care Attendant
Lynchburg Humane Society
Advanced Studies -
Amherst County High School
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