Chelsea Barto
Toledo
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
16
16
years of professional experience
Work History
Assistant Photographer
PHOTOS BY LIS, LLC.
04.2014 - Current
- Captured exceptional images across multiple platforms.
- Leveraged advanced photo editing software like Lightroom and Photoshop.
- Generated accurate quotes to support sales and service processes.
- Enhanced company performance.
Sales and Reservations Rep
U-Haul
02.2018 - 07.2018
- Handled U-Haul rental bookings from customers across the country.
- Navigated high-traffic call volumes seamlessly within a rapid environment.
- Scheduled U-Haul vehicle rentals for clients.
- Resolved customer inquiries with professionalism.
- Secured storage units aligned with customers' additional service needs.
Client bill Processor
APS Medical Billing
03.2017 - 03.2018
- Ensure meticulous execution of client invoicing each day.
- Ensured seamless operations through consistent phone communication with facilities.
- Exhibited exceptional organizational skills while managing client accounts.
- Leveraged Excel for optimized client billing.
Cashier
Kroger
05.2018 - 03.2017
- Ensured prompt and friendly interaction with customers.
- Streamlined cash register functions to ensure accurate transactions.
- Ensured cleanliness and organization of the checkout station.
- Executed tasks efficiently by prioritizing and managing time effectively.
Customer Service Rep
CHECK N GO
11.2016 - 03.2017
- Oversaw routine loan processes with precision.
- Executed cash transactions with precision and accountability.
- Managed store operations to deliver consistent customer satisfaction.
- Delivered outstanding customer support by addressing inquiries and resolving issues.
Bartender
Papa Joes Saloon
06.2011 - 05.2014
- Ensured client satisfaction in dynamic and fast-moving environments.
- Oversaw cash handling and processing of customer orders.
- Oversaw daily opening and closing operations.
Environmental Services Housekeeper
Flower Hospital
07.2009 - 06.2011
- Upheld sanitation standards within patient rooms.
- Displayed excellent customer service skills in patient interactions.
- Upheld strict cleanliness and safety protocols in Hickman Cancer Center.
Education
Aas - Applied Science in Commercial Photography
OWENS COMMUNITY College
05.2016
Skills
- Multitasking and organization
- Dispute resolution
- Active listening
- Scheduling
- Call management
- Problem-solving
References
References available upon request.
Timeline
Cashier
Kroger
05.2018 - 03.2017
Sales and Reservations Rep
U-Haul
02.2018 - 07.2018
Client bill Processor
APS Medical Billing
03.2017 - 03.2018
Customer Service Rep
CHECK N GO
11.2016 - 03.2017
Assistant Photographer
PHOTOS BY LIS, LLC.
04.2014 - Current
Bartender
Papa Joes Saloon
06.2011 - 05.2014
Environmental Services Housekeeper
Flower Hospital
07.2009 - 06.2011
Aas - Applied Science in Commercial Photography
OWENS COMMUNITY College
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